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Dubsado vs 17hats: Complete Comparison (2026)

Dubsado vs 17hats: which one actually helps you manage client work after the contract is signed?

Both tools automate the paperwork, but the workflow usually stops once the proposal is accepted... which means you're left rebuilding projects in another project management tool while client updates scatter across email because neither has real project management.

Dubsado has conditional forms, rule-based triggers, and multi-step workflows. But setup takes weeks, workflows break when requirements change, and once the contract is signed, you'll still need separate tools to manage the actual project work.

17hats handles basic automation for solo freelancers with proposals, contracts, and invoices in one place. Setup is faster, but the interface looks like 2015, there's no team features at all, and the moment you hire a contractor, you've completely outgrown it.

Plutio handles intake automation plus everything after: when a client approves your proposal, the project creates itself with tasks, billing stays connected, and clients check progress in a branded portal. If you need proposals and project management in one place... check out Plutio and skip the comparison.

Last updated January 2026

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Quick comparison (TLDR)

Dubsado has conditional forms, multi-step automations, and rule-based triggers... but setup takes weeks, and once the contract is signed, project management stops at basic task lists. Most users still manage actual work in a separate project management tool.

17hats handles proposals, contracts, and invoices for solo freelancers with simpler setup. The tool covers basic admin... but the interface looks stuck in 2015, there's no team collaboration at all, and every client-facing document reflects that dated design.

Key differences at a glance

  • Setup time: Dubsado requires weeks of configuration for complex workflows. 17hats is simpler but limited.
  • Customization: Dubsado has conditional logic and CSS styling. 17hats has basic templates only.
  • Pricing: Dubsado Premier costs $44/month. 17hats Essentials costs $45/month. Both charge more than Plutio's $19/month.
  • Team features: Neither has real team collaboration. Dubsado allows sub-accounts. 17hats is strictly solo.
  • Project management: Both stop at basic task lists. Neither has Kanban, Gantt, or dependencies.

The verdict? Dubsado has more intake automation but takes weeks to configure, 17hats covers basic solo paperwork but looks dated, and Plutio if you need proposals and project management connected in one modern platform.

Tired of switching between apps?

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Workflow automation and setup

How much can you automate, and how long does it take to get running?

Dubsado

Dubsado has conditional forms, rule-based triggers, and multi-step sequences for workflow automation. Intake flows automatically send emails, proposals, and contracts based on client responses. The trade-off? Initial setup takes weeks, and workflows break when requirements change.


  • Conditional form logic
  • Rule-based automations
  • Multi-step workflow sequences
  • CSS customization for forms
  • Weeks of initial setup
  • Workflows require maintenance

VS

17hats

17hats provides basic automation with if/then triggers for sending emails, proposals, and follow-ups. Setup is faster than Dubsado, but the automation options are limited. You can create basic sequences, but complex conditional logic isn't available. The interface feels dated, and automation options haven't evolved much since 2015.


  • Basic if/then triggers
  • Email automation
  • Template-based proposals
  • Limited conditional logic
  • Dated automation builder
  • No CSS customization

Project management after the contract

What happens once the client signs? Can you manage the actual work in the same tool?

Dubsado

Dubsado added a Kanban view in version 3.0 (November 2025), but project management remains basic. You get task lists and the new board view, but there's no Gantt charts, no task dependencies, and no timeline visibility. Most users still manage actual projects in separate tools after the intake phase is complete.


  • Basic task lists
  • New Kanban view (v3.0)
  • Project template creation
  • No Gantt charts
  • No task dependencies
  • No timeline view

VS

17hats

17hats offers minimal project management. You can create basic to-do lists attached to projects, but there's no visual project views, no Kanban boards, no timelines. The focus is entirely on the admin and paperwork phase. Once actual project work begins, you'll need a separate tool to track tasks and deliverables.


  • Basic to-do lists
  • No Kanban boards
  • No Gantt charts
  • No task dependencies
  • No visual project management
  • No project templates

Team collaboration and scaling

What happens when you hire help? Can contractors and team members access the platform?

Dubsado

Dubsado allows sub-accounts for team members, but collaboration features are limited. You can add users with different permission levels, but there's no way to assign specific tasks to specific people or give contractors visibility into only their work. The platform works best for solo operators who occasionally need help, not agencies with dedicated teams.


  • Sub-accounts available
  • Permission levels
  • Multi-brand management
  • No task assignment workflow
  • No contractor-specific views
  • Limited team collaboration

VS

17hats

17hats started as a solo freelancer tool and never evolved past that. There's no way to add team members with their own logins, no contractor access, and no collaboration features whatsoever. The moment you hire your first assistant or contractor, you've completely outgrown the platform.


  • No team member logins
  • No contractor access
  • No permission system
  • No collaboration features
  • Solo accounts only
  • Solo accounts only, no scaling path

Client portal and branding

Can clients check their project status? Does it look like your brand or the software's?

Dubsado

Dubsado has client portals where clients can view their documents, pay invoices, and fill out forms. Custom CSS lets you control branding, but requires coding knowledge. However, the portal is primarily for intake documents rather than ongoing project status. Clients can see their paperwork but not real-time project progress.


  • Client portal access
  • Custom CSS branding
  • Document visibility
  • Invoice access
  • No project progress view
  • No task visibility for clients

VS

17hats

17hats has minimal client-facing features. Clients can view and sign documents, but there's no dedicated portal and the interface reflects 2015-era design. Every document you send carries 17hats branding that makes your business look dated. There's no way to fully white-label the client experience.


  • Document viewing
  • E-signatures work
  • No client portal
  • Dated interface
  • Limited branding options
  • 17hats branding visible

Pricing and value

What do you actually pay, and what do you get for the money?

Dubsado

Dubsado raised prices in December 2025. Starter now costs $28/month and Premier costs $44/month. Given limited project management and no team features, the price is high for what you get. You'll still need Asana ($11/mo) and a time tracker ($10/mo) to manage actual work, bringing total stack cost to $65+/month.


  • Starter: $28/month
  • Premier: $44/month
  • Unlimited clients
  • No time tracking
  • Additional tools needed
  • Stack cost adds up

VS

17hats

17hats Essentials costs $45/month, which is actually more expensive than Dubsado's Starter tier. For a tool with a dated interface and no team features, the pricing is hard to justify. The Bi-Yearly plan reduces cost to $33/month, but you're locked in for 2 years with a tool that may not scale as you grow.


  • Monthly: $60/month
  • Yearly: $50/month
  • Bi-Yearly: $33/month
  • Expensive for features
  • Long commitment for discounts
  • No team plan exists

Invoicing and payments

The work is done and the invoice needs to go out. Can the platform handle billing, payment collection, and follow-up without switching tools?

Dubsado

Invoicing with CSS customization and multi-processor support. Dubsado includes invoicing on both plans with custom templates, payment schedules, and auto-reminders. Payment processing connects through Stripe, Square, or PayPal, giving international freelancers more options. Invoice templates support CSS customization on the Premier plan, so brand-conscious users can match invoices to their website design. Recurring invoices can be scheduled for retainer clients. The limitation: Dubsado has no time tracking, so hourly billing requires logging hours in a separate app and manually creating each line item. There is no tax preparation, expense categorization, or 1099 support. For freelancers who bill fixed project rates, the invoicing works. For anyone who bills hourly, the disconnect between time logs and invoices adds 15-20 minutes per billing cycle.


  • Invoicing on all plans
  • Stripe, Square, and PayPal support
  • CSS-customizable invoice templates
  • Auto-reminders and payment schedules
  • No time tracking connection
  • No tax prep or expense categorization

VS

17hats

Invoicing included with tax tracking and auto-reminders. 17hats includes invoicing with the ability to create invoices from proposals or from scratch. Payment reminders go out automatically when invoices are overdue. Credit card and ACH processing are included with no platform fees on top of the processor's standard rates. Recurring invoices run on a schedule. 17hats also includes basic bookkeeping features with expense tracking and income categorization. The limitation: time tracking is a paid add-on ($5/month) and tracked hours do not flow into invoice line items automatically. Invoice design options are more limited than Dubsado's CSS-customizable templates. For straightforward fixed-price billing, the invoicing covers the basics without additional tools.


  • Invoicing with auto-reminders
  • Credit card and ACH processing
  • No platform fees on processing
  • Basic bookkeeping and expense tracking
  • Time tracking is a paid add-on
  • Limited invoice design options

Skip the comparison?

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Dubsado and 17hats handle paperwork. Plutio handles the full workflow: intake, projects, time tracking, and billing.

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Dubsado vs 17hats vs Plutio: full feature comparison

See how all three tools compare on automation, project management, team features, and client portals

PRICING

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Starting price

$19/month (Core plan)

$28-44/month (Starter plan, Dec 2025 pricing)

$60/month (single plan, $50/month annual)

Free plan

No free plan (14-day trial available)

No free plan (21-day trial)

No free plan (7-day trial only)

Trial period

14-day free trial

21-day free trial (all Premier features)

7-day free trial

PROJECT MANAGEMENT

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Manage projects and tasks

Fully flexible project and task setup you can shape to your workflow

Projects with task boards

Projects with pipelines and to-dos

Project roles and permissions

Control exactly who can view or edit each part of a project

3 fixed roles (Basic, Accountant, Admin)

3 user levels (paid plans only)

Multiple task boards

Unlimited boards to run parallel workflows in the same project

You cannot use task boards

Single to-do list only

Embeddable project boards

Live project boards embedded into client portals or websites

You cannot embed project views

No external project viewing

Sharable project boards

Read-only public links for sharing progress without risk

You can share via the client portal only

No read-only project links

Project stages and milestones

Define custom project lifecycles for different types of work

You can use project statuses, but no milestones

You cannot define stages or milestones

Connected proposals, contracts, and invoices

Everything related stays connected to the project automatically

Proposals, contracts, and invoices live inside projects

All modules connect to the project lifecycle

Custom project data fields

Track, sort, filter, and report on custom project data

Basic custom fields

Limited custom fields

Kanban boards

Drag-and-drop tasks across customizable columns

Kanban view added in Dubsado 3.0 (Nov 2025)

Legacy list-based interface only

Table view

Bulk-edit tasks like a spreadsheet

Table view is the default task display in Dubsado 3.0

No spreadsheet-style editing

List view

Clean task lists with clear hierarchy

You can manage tasks in simple lists

You can manage tasks as simple to-do lists

Calendar view

See tasks and deadlines on a calendar

You can see deadlines and appointments on a calendar

You can see tasks and bookings on a calendar

Gantt view

Plan work visually with task order and dependencies

You cannot view work on a gantt chart

No Gantt chart feature

Subtasks

Break work down into multiple nested levels

You cannot split tasks into subtasks

All tasks are single-level only

Email to task

Turn emails into tasks without manual copying

You cannot create tasks from emails

Not supported (email sync only)

Task comments

Keep discussions tied directly to each task

You cannot comment on tasks

You cannot comment directly on tasks

Task attachments

Store files directly on the task they belong to

You can upload files, but not attach them to tasks

You cannot attach files to tasks

Task priorities

Define priority levels that fit your workflow

You cannot set task priorities

You cannot set task priority levels

Task labels & color coding

Use unlimited labels to visually organize tasks

You cannot label or color-code tasks

You cannot tag or color-code tasks

Multiple task assignees

Assign tasks to one or multiple teammates

You cannot assign tasks to multiple people

Single assignee per task only

Task templates

Reuse task-level structures across projects

You can reuse workflows and form templates

You can reuse task lists through workflows

Task permissions

Control access at the individual task level

You cannot set permissions per task

You cannot control permissions per task

Task dependencies

Prevent work from starting out of order

You cannot link tasks together

Not supported

Recurring tasks

Automate repeating work with flexible schedules

You cannot create recurring tasks

Basic recurring

Custom task data fields

Add task-level fields for tracking custom details

Basic custom fields

Limited custom fields

TIME TRACKING

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Time tracking system

Easily track time using timers or manual entries

Built-in time tracker (Premier plan only, enhanced in 3.0)

Start and stop timers or log time manually

Task-level tracking

Log time directly against tasks and subtasks

Time tracker available (Premier plan)

Time tracked per task via Time Log tab within projects

Project-level tracking

See time spent per project and per client

Time tracked per project (Premier plan)

Track time across different projects and clients

Billable time tracking

Clearly separate billable and non-billable time

Billable hours logged to invoices (Premier plan)

You cannot set billing rules for time

Billable time invoicing

Turn tracked time into invoices without extra steps

Tracked time can be added to invoices (Premier plan)

Convert tracked billable time into an invoice

Timesheet reports

View detailed time reports by task, project, or client

Basic time logs (Premier plan)

You cannot generate timesheet reports

Team timesheets

See how each team member tracks their time

You cannot see team time reports

No team breakdown for time entries

PROPOSALS

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Create and send proposals

Create proposals clients can review, approve, and sign in one flow

Proposals with pricing tables

Quotes with limited design options

Drag-and-drop proposal builder

Create custom, branded proposals without layout limits or code

You can build proposals using drag-and-drop forms

You cannot drag and drop proposal sections

Reusable proposal templates

Reuse proven proposal layouts across clients

You can use proposal templates

Save and reuse your own proposal templates

Real-time proposal analytics

See exactly when proposals are opened and reviewed

You cannot see proposal view analytics

You cannot see proposal views or activity

Live messenger on proposals

Answer questions directly while clients review proposals

You cannot chat inside proposals

You cannot chat inside proposals

Proposal flow automation

Move from proposal to contract, invoice, or booking automatically

You can add proposal items like services or products

Limited flow (no integrated scheduler sync)

Convert proposal to invoice

Create invoices directly from approved proposals

Accepted proposals create invoices

You can turn accepted proposals into invoices

Packages and add-ons

Offer upsells and add-ons directly inside proposals

You can offer packages and add-ons

You cannot offer configurable packages

Interactive pricing tables

Let clients choose options before approving

Pricing updates based on selections

Pricing tables are static

Dynamic data and variables

Auto-fill proposal content with client and project data

You can use smart fields

Use tokens to insert client and project data automatically

Expiration dates

Automatically expire proposals after a set date

You cannot set proposal expiry dates

You cannot set proposal expiry dates

PDF Export

Download as branded PDFs

You can download proposal PDFs

You can download proposals as PDFs

Reusable content blocks

Create reusable proposal sections you can reuse on demand

You can reuse form sections

Save and reuse sections across different documents

Legally binding e-signatures

Collect secure electronic signatures on proposals

Clients can sign documents online

Clients can sign your agreements online

Custom proposal data fields

Create custom proposal data you can sort, filter, and report on

Basic custom fields

Not supported. You cannot customize signer fields

CONTRACTS

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Create and sign contracts

Create, send, and sign contracts in one continuous flow

Contract creation with automation

Contracts with e-signature capture

Drag-and-drop contract builder

Create fully custom contracts with flexible layouts, no code or formatting limits

You can build contracts using form blocks

You cannot visually build contracts

Legally binding e-signatures

Collect secure signatures with audit trails and signer verification

Contracts support legal e-signatures

E-signatures meet standard legal requirements

Multi-signature / signees

Collect signatures from multiple people on the same contract

You can collect multiple signatures, setup is limited

You cannot collect signatures from multiple people

Reusable contract templates

Reuse contract structures to create new agreements faster

You can use contract templates

You can use contract templates

Auto-reminders automation

Automatically follow up until contracts are signed

Reminders send automatically

You can send automatic reminders

Dynamic data/variables

Auto-fill contract content with client and project data

You can use smart fields in contracts

You can insert custom fields

Contract automation triggers

Trigger automated workflows the moment a contract is signed

Contracts trigger workflows

Contracts can trigger workflows

View notifications

See when contracts are opened and reviewed

You receive signing notifications

You receive email notifications

PDF download with signature certificate

Download signed contracts with official proof of signature

You can download signed PDFs

You can download signed PDFs

Custom signer data fields

Collect structured signer information during signing

You cannot customize signer fields

Not supported. You cannot customize signer fields

Custom contract data fields

Create custom contract data you can sort, filter, and report on

Basic custom fields

Not supported

INVOICES & PAYMENTS

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Create invoices and get paid

Send invoices and collect payments in one connected flow

Invoices with payment plans

Invoices with Stripe and PayPal

Fully branded invoices

Match invoices to your brand with custom logos, colors, and layout

You can brand invoices

Basic invoicing (no smart tax automation)

Drag and drop invoice builder

Create custom invoice layouts visually without formatting limits

Requires manual setup

Template-based (no drag-and-drop designer)

Customizable line items

Edit pricing, quantities, descriptions, and structure freely

You can edit line items

You can customize invoice line items

Item or invoice discounts

Apply discounts at the item or full invoice level

You can apply discounts

You can add discounts to line items

Customizable taxes

Create tax rules that match your location and use case

You can set tax rates

You can set custom tax rules

ACH payments

Accept bank transfers for lower-fee payments

You can accept bank payments

ACH payments supported

Stripe integration

Accept credit and debit cards instantly

You can accept payments via Stripe

Stripe integration available

Square integration

Collect in-person payments when needed

You cannot accept payments via Square

Square integration available

PayPal integration

Let clients pay using PayPal

You cannot accept payments via PayPal

PayPal integration available

Flexible partial payments

Collect deposits and split payments across milestones

You can accept partial payments

You can set up payment schedules

Payment plans

Break invoices into scheduled installments

You can split invoices into payments

You can set up payment schedules

Automated recurring invoices

Automatically send invoices on a recurring schedule

You can schedule invoices, not subscriptions

Recurring invoices (no automated subscription portal)

Subscription management

Manage ongoing client subscriptions and billing

You cannot manage subscriptions

Recurring invoices (no automated subscription portal)

Automated payment reminders

Follow up automatically until invoices are paid

Payment reminders send automatically

Automated reminders supported

Reusable invoice templates

Reuse invoice layouts without rebuilding each time

You can reuse invoice templates

You can reuse templates and content

Multiple currency support

Bill clients globally in their local currency

You can use one account currency

Basic support (no automated exchange rates)

Invoice automation triggers

Trigger automated workflows when invoices are sent or paid

Contracts trigger workflows

Simple triggers (no multi-step automation)

View notifications

See when invoices are opened and paid

You receive signing notifications

Activity log (no real-time updates)

Built-in expense tracking

Track project-related costs alongside invoices

You cannot track expenses

You can track expenses

Invoice deposits

Collect upfront payments before work starts

You can request deposits

Deposit payments supported

Auto-invoice billable time

Turn tracked time into invoices automatically

There is no time to convert

You can add tracked time to invoices

Custom invoice data fields

Create custom invoice data you can sort, filter, and report on

Basic custom fields

Limited custom fields

INBOX

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Centralized unified inbox

Manage email, chat, and messages from one shared inbox

Messages and emails live in one place

Communication is limited to email sync

Full email integration

Connect and manage all your email accounts in one place

You can sync your email

Email sync & templates included

Embeddable live chat

Add real-time chat to your website and client portals

You cannot add live chat to your site

No native live chat feature

Instant direct messages

Message teammates privately without leaving your workspace

You cannot DM teammates

Email sync only

Contextual project conversations

Keep conversations tied directly to the project they belong to

Messages are tied to projects

Email sync (limited to project-specific threads)

Team channels

Create shared spaces for team-wide discussions

You cannot create team channels

Email sync only

Customized channels

Organize channels by team, topic, or workflow

Channels are not supported

Not supported

@mentions

Notify teammates instantly inside conversations

You cannot mention teammates

Email sync only

Message read receipts

See when messages are read

You can see when clients read messages

Activity log (tracks when emails are opened)

File sharing in chat

Share files directly inside conversations

You can share files in messages

Email sync only

Shared email inbox

Collaborate on incoming emails as a team

Team email is not shared

Not supported

Inbox mobile app

Access and respond to messages on mobile

Mobile inbox available

Limited mobile support

Email reply to inbox

Reply from your email client and keep conversations synced

Email replies sync to conversations

Email replies sync to inbox

FILES

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Store and manage files

Keep all client and project files in one organized place

Files are stored per project only

Basic storage (no dedicated file management system)

Advanced folder organization

Organize files by project, client, or structure you choose

Requires manual setup

Not supported

Folder permissions

Control who can view or edit folders

Requires manual setup

Not supported

People folders

Group files by person when needed

Requires manual setup

Basic storage (no dedicated file management system)

Project folders

Keep files scoped to each project

Requires manual setup

Basic storage (no dedicated file management system)

In-app previews

Preview files instantly without downloading

Requires manual setup

External storage only

Custom file data fields

Capture file metadata you can sort and filter

You can add custom fields to forms and records

Unlimited contact & project fields

Built-in documents

Create and edit documents directly inside Plutio

Requires manual setup

You can connect quotes to contracts and invoices

Comments on files and docs

Leave comments directly on files and documents

Requires manual setup

Not supported

Bulk file actions

Move, tag, or manage many files at once

Requires manual setup

Basic management (no bulk operations)

Files search & filter

Find files quickly using search and filters

Requires manual setup

Basic search (limited filtering options)

External cloud sync

Sync files with Google Drive or Dropbox

Requires manual setup

No native cloud sync

Secure sharing controls

Restrict access with permissions or passwords

Requires manual setup

Client portal only (no public sharing controls)

File sharing links

Share files externally with controlled access

Requires manual setup

Client portal only (no direct sharing links)

SCHEDULING

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Schedule meetings

Let clients book meetings directly without back-and-forth emails

Custom scheduler with workflows

Simple scheduler, no team round-robin

Branded booking page

Build a fully branded, customizable booking system using a drag-and-drop editor

Branding options are limited

Basic scheduler (limited team coordination)

Advanced availability management

Define flexible availability rules applied automatically to bookings

You can control availability

Basic scheduler (limited team coordination)

Automatic buffer times

Add buffer time automatically between meetings

You can add buffer times

Buffer time between meetings

Multiple meeting types

Create unlimited booking types with different rules and setups

You can offer multiple appointment types

Multiple session types supported

Calendar sync (Google/Outlook)

Two-way calendar sync that stays up to date automatically

Requires manual setup

Two-way sync (Google & Outlook)

Customizable booking confirmations

Fully customizable confirmation pages with no layout or branding limits

Confirmation customization is limited

Custom confirmation emails

Redirect after booking

Send bookers anywhere after scheduling, not just a fixed thank-you page

You cannot redirect after booking

Included. Redirect after booking supported

Booking automation triggers

Trigger automated workflows the moment a meeting is booked

Contracts trigger workflows

Trigger actions on booking

Smart meeting reminders

Send automatic reminders without manual follow-ups

Meeting reminders send automatically

Auto meeting reminders

Automatic timezone detection

Handle timezones automatically without manual adjustments

Timezones adjust automatically

Supported

Paid appointments (Stripe/PayPal)

Collect payments during booking without extra steps

Requires manual setup

Pay upon booking with full or partial payment options

Custom booking forms

Build booking forms with full control over questions and layout

Booking forms are fixed

You can collect info on booking

Minimum notice / daily booking limits

Set booking limits to control lead time and daily volume

You can set booking limits

Booking limits & notice supported

Rescheduling and cancellation controls

Define flexible rules for rescheduling and cancellations

Clients can reschedule or cancel

Not supported

AUTOMATION

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Automated workflows builder

Build advanced workflows visually without code or rigid templates

Visual node-based Flows builder

Trigger-based automation, no visual builder

Trigger-based workflows

Start workflows from real events across projects, clients, and payments

You can automate automation actions with workflows

Event-driven automation supported

Schedule-based workflows

Run workflows on schedules you control, not fixed intervals

Workflows cannot repeat on a schedule

Not supported

Multi-step workflows

Chain multiple actions into one continuous automation

Workflows can include multiple steps

Single actions. Complex multi-step flows not supported

True/False branching

Create conditional paths instead of one-size-fits-all flows

Branching exists, but is limited

Linear workflows only

Delay-based actions

Add precise timing between steps, down to minutes or days

You can delay workflow steps

Supported. You can delay workflow steps

Create & update records

Create, update, or move records automatically across the system

Creation actions are limited

Auto-create projects & invoices supported

Move & duplicate records

Reorganize work automatically without manual cleanup

Items cannot be duplicated automatically

Not supported

Delete & archive records

Automatically archive or remove records based on rules

Items cannot be deleted automatically

Manual only

API calls (webhooks)

Trigger or receive real-time events from external systems

You cannot use APIs or webhooks

Supported via webhooks (no visual designer)

Send emails

Send automated emails tied to real workflow events

Workflows can send emails

Automation can trigger emails

Post comments

Add notes or comments automatically where work happens

You cannot post comments via automation

No internal commenting system

Complete automation logs

See exactly what ran, when, and why

You cannot view automation logs

Basic activity log (no detailed execution history)

Auto-fill data/variables

Pass data between steps dynamically without manual mapping

You can use smart fields

You can use tokens for dynamic data

Cross-entity connections

Run workflows that span projects, tasks, proposals, invoices, and more

Forms, payments, and bookings trigger workflows

Linear only (limited cross-module connectivity)

FORMS

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Create branded forms

Build fully branded forms that match your workflow and client experience

Branded forms with smart fields

Basic form templates, no branding control

Drag-and-drop form builder

Design forms visually with full layout control, no code required

You can build contracts using form blocks

Template-based (fixed form structures)

Reusable form templates

Reuse form structures without rebuilding from scratch

You can reuse form templates

Included. You can save and reuse forms

Custom form data fields

Collect structured data you can sort, filter, and report on

You can add custom fields to forms and records

Included. You can add custom fields to forms

Smart conditional logic

Show or hide fields based on responses, not static forms

Fields can change based on answers

Not supported. Forms are static

Instant email notifications

Get notified immediately when forms are submitted

You can email on submission

Included. Email alerts on submission

Form automation triggers

Trigger automated workflows when a form is submitted

Contracts trigger workflows

Included. Form submission can start workflows

Embed forms

Embed forms anywhere without layout restrictions

You can embed forms

Included. You can embed forms on your site

Advanced field preferences

Control required, hidden, and default field behavior

Field behavior is limited

Basic field settings (no advanced validation)

Comprehensive field types

Collect text, files, dates, selections, and more

Field types are limited

Standard fields (text, date, select) supported

Form signature field

Collect legally binding signatures directly inside forms

Forms can include signatures

Included. Electronic signatures available on forms

File upload fields

Accept file uploads as part of form submissions

Clients can upload files

Included. Clients can upload files to forms

Redirect after submission

Send submitters to a custom next step, not a fixed thank-you page

You cannot redirect after submit

Included. Custom redirect links supported

CRM

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Manage clients and leads

Manage contacts and companies in one connected system

CRM with auto-created client records

Contact management with lead tracking

Full company management

Track organizations, not just individual contacts

Companies exist, contacts come first

Organization tracking (no separate company records)

Custom contact data fields

Collect and manage structured contact data you define

You can add CRM fields

Included. Unlimited custom contact fields

Complete activity timeline

See every interaction with a client in one place

You can see full activity history

Included. Tracks interactions per contact

Contacts labeling and grouping

Organize contacts flexibly without rigid pipelines

You can tag and segment contacts

Included. Tag-based organization supported

WIKI

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Comprehensive knowledge base

Create an internal wiki for processes, docs, and guides

You cannot create an internal wiki

Not supported. No built-in wiki or SOP system

Beautiful rich text pages

Write structured, formatted content without complexity

Not supported

Not supported. No rich-text page builder

Unlimited nested pages

Build deep knowledge hierarchies without limits

Not supported

Not supported

Granular page permissions

Control exactly who can view or edit each page

Not supported

Not supported

DASHBOARDS

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Custom dashboards and pages

Build dashboards around what matters to you, not fixed metrics

Dubsado has a home page, not custom dashboards

Fixed layout

Drag-and-drop dashboard builder

Design dashboards visually with full layout control

Included

Not supported. Dashboard is pre-configured

Charts widget

Visualize data with customizable charts

Requires manual setup

Basic financial charts (no custom chart creation)

Metrics widget

Track key numbers without manual reporting

Included

Standard metrics only (revenue, leads)

Goals widget

Monitor progress toward defined goals

Not supported

Not supported. No internal goal tracking system

Notes widget

Add contextual notes directly to dashboards

Not supported

Not supported. No dashboard notes widget

Calendar widget

View upcoming events alongside work and metrics

Included

Included. Agenda and upcoming tasks displayed

Financial widgets

Track revenue and expenses in the same view

Included

Included. Revenue and pending payments tracking

BRANDING

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Plutio

198/199

Dubsado

91/199

17hats

79/199

White-label and branding

Run the entire platform under your brand

Dubsado branding, not white-label

Logo only

Custom interface theme

Apply your brand colors across the system

Color themes on Deliver+ (no Free plan theme customization)

Not supported. Themes are pre-defined

Stylesheet customization

Fine-tune styling beyond basic theming

You cannot apply custom CSS

Not supported. No custom CSS access

Custom login/signup pages

Use branded authentication pages instead of generic screens

Login pages cannot be customized

Logo branding only (fixed layout)

Email branding

Send all system emails with your branding

You can brand outgoing emails

Included. Add your logo to all messages

Custom brand fonts

Use your own fonts throughout the platform

You cannot use custom fonts

Not supported. No custom font uploads

Custom brand logos

Replace all platform logos with your own

You can add your logo

Included. Your logo on documents and emails

Custom domain name

Run everything on your own domain

Not supported

Not supported. Redirects to 17hats domain

Custom email SMTP

Send emails from your own email infrastructure

Not supported

Included. Send from your SMTP server

Full workspace embedding

Embed Plutio directly into your website or product

Not supported

Not supported

CUSTOMIZATION

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Flexible workspace setup

Shape the platform to match how your business works

Dubsado has fixed workspace

17hats has fixed workspace

Main menu editor

Add, remove, or reorder navigation items freely

You cannot customize navigation

Fixed menu (no customization)

User-based menus

Show different navigation for different roles

Menus are the same for all users

Not supported (fixed menu for all user roles)

Custom user roles

Create role types beyond preset permissions

You cannot define custom roles

Basic roles only (no granular permissions)

Advanced user permissions

Control access at a granular level

Permissions are not configurable

Not supported (no granular permission settings)

SSO / OAuth

Support enterprise-grade single sign-on

You cannot use SSO

Email & password login only

INTEGRATIONS

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Connect with other tools

Integrate with external systems without lock-in

Zapier only

Zapier plus direct integrations

Zapier integration

Connect to thousands of apps without custom code

You can connect Dubsado to Zapier

Included. Full Zapier connectivity

Make.com integration

Build advanced automation scenarios visually

You cannot connect via Make

Not supported natively

Pabbly Connect

Connect services without usage-based limits

You cannot connect via Pabbly

Not supported natively

Full REST API access

Build custom integrations with full system access

You cannot access an API

Included. API access available for developers

Incoming & outgoing webhooks

Send and receive real-time events

You cannot use webhooks

Supported. Automate events via webhooks

PLATFORM

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Plutio

198/199

Dubsado

91/199

17hats

79/199

Mobile apps

Access your business from native mobile apps

iOS and Android with Tap to Pay

Limited features

iOS app

Full-featured iPhone app

You can use Dubsado on iOS

Limited features (legacy mobile interface)

Android app

Full-featured Android app

You can use Dubsado on Android

Limited features (legacy mobile interface)

Mac desktop app

Native macOS app for desktop workflows

There is no desktop app

Web only. No native Mac application

Windows desktop app

Native Windows app for desktop workflows

There is no desktop app

Web only. No native Windows application

Dubsado vs 17hats FAQ

Is Dubsado or 17hats better for freelancers?

Dubsado is better for freelancers who need complex intake automation and have time for setup. 17hats is simpler for basic paperwork but has a dated interface. Neither handles real project management after the contract is signed.

Can I manage projects in Dubsado or 17hats?

Both tools have basic task lists, but neither offers real project management. Dubsado added Kanban view in v3.0, but there's no Gantt charts or dependencies. Most users manage actual projects in a separate tool.

Which tool is cheaper?

Dubsado Starter costs $28/month. 17hats starts at $60/month (or $33/month with a 2-year commitment). However, both require additional tools for project management, bringing total stack costs to $60-80/month.

Can I add team members to either tool?

Dubsado allows sub-accounts with permission levels, but collaboration is limited. 17hats has no team features at all, so it works for solo freelancers only.

Which tool has better client portals?

Dubsado has client portals with CSS customization for viewing documents and invoices. 17hats has no dedicated portal and documents carry dated 2015-era branding.

Does either tool track time?

Neither Dubsado nor 17hats has native time tracking. You'll need a third-party tool like Toggl or Harvest, then manually enter hours into invoices.

How long does Dubsado take to set up?

Most users report weeks of initial configuration for complex workflows. Dubsado has conditional logic and CSS styling, but that level of customization requires significant time investment upfront.

Is 17hats still being updated?

17hats receives updates, but the core interface and functionality haven't evolved significantly in years. The dated design reflects a platform that prioritized stability over modernization.

Can I migrate from Dubsado to 17hats (or vice versa)?

Both tools allow data export, but you'll need to reconfigure workflows from scratch. There's no direct migration path between them.

What if neither tool handles my full workflow?

If you need proposals, projects, time tracking, and invoicing connected, look at all-in-one platforms. Plutio handles the complete workflow from proposal to payment in one subscription.

Does Dubsado or 17hats have mobile apps?

Dubsado launched a mobile app in 2024 for basic project management and communication. 17hats has a mobile app for accessing contacts and schedules, though features are limited.

Which tool is better for photographers?

Both are popular with photographers for intake and contracts. Dubsado has more workflow customization options but takes longer to set up. 17hats is simpler but dated. Neither handles gallery delivery or project management well.

Tired of rebuilding projects?

See what connected workflow looks like

Proposals become projects automatically. Time tracking feeds invoices. One platform for everything.

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