Bonsai is widely used by freelancers to send proposals, sign contracts, create invoices, and accept payments from clients. It works well for formalizing work and getting paid, but many freelancers and agencies eventually can't work with it anymore once managing ongoing client work requires more than sending one-off invoices, contracts, and payments.
This page explains what Bonsai does well, where it starts to fall short, and the best Bonsai alternatives in 2026 if you want proposals, contracts, invoices, projects, client communication, onboarding, and follow-ups to work together in one system.
Last updated January 2026
Bonsai (formerly Hello Bonsai) is a freelancer tool used to send proposals, sign contracts, create invoices, and collect payments from clients. It is built to help freelancers set up agreements and get paid, not to manage ongoing client work like projects, tasks, communication, onboarding, or follow-ups after a project starts.
Bonsai works well for proposals, contracts, and invoices. But once managing ongoing client work requires projects, tasks, client communication, onboarding, and follow-ups, freelancers and agencies usually need more than one tool. If you want proposals, contracts, invoices, projects, and client communication connected end to end in one system, Plutio is the closest all-in-one upgrade in 2026.
Plutio covers everything Bonsai does for sending proposals, signing contracts, creating invoices, and getting paid.
The difference is how those steps are connected. In Bonsai, you get a clean, 'off-the-shelf' experience focused on the agreement. In Plutio, you get a system that adapts to your unique business logic, where agreements automatically trigger the delivery workflow.
The Reasoning: Choose Bonsai if you want a basic checklist approach to getting paid. Choose Plutio if you need a professional, scalable system that runs your entire client lifecycle - from first proposal to final delivery - in one continuous, automated flow.
Having everything all in one place in Plutio is amazing. I don't have to jump between applications anymore, which used to be so stressful. Everything from projects to invoicing is finally connected.
How each tool compares across key capabilities.
Feature / tool | Plutio | Bonsai | HoneyBook | Dubsado | 17hats | FreshBooks |
Branded proposals | Fully customizable drag-and-drop | Basic templates (limited layout control) | Fixed themes (non-customizable layouts) | Form-based (requires custom CSS for styling) | Template-based (limited branding depth) | Simple templates (accounting-first design) |
Contracts & e-signatures | Legally binding & automated | Professional (no automated reminders) | Easy signings (no custom reminder logic) | Advanced terms (requires technical setup) | Standard signing (no conditional workflows) | No integrated signing (external only) |
Invoices & payments | Automated recurring billing | Simple invoicing (manual setup required) | Intake-focused (limited recurring logic) | Advanced billing (complex to reconcile) | Basic invoicing (no smart tax automation) | Core focus (advanced bookkeeping but solo-led) |
One-off proposals, contracts, invoices | Yes, fully integrated | Yes (isolated from project work) | Yes (separated from delivery stage) | Yes (requires complex manual setup) | Yes (basic and non-automated) | Yes (standalone with no onboarding) |
Projects & tasks | Included & automated | Basic list (no task dependencies) | Simple checklist (no Kanban boards) | Kanban boards (no recurring task support) | Legacy interface (manual team coordination) | Accounting-centric (restricted project management) |
Proposals connected to projects | Seamless auto-sync | Manual project setup required | No connection to delivery | Complex workflow triggers needed | No direct data inheritance | No connection between steps |
Contracts triggering next steps | Trigger-based automation | Manual approval process | Simple followup triggers only | Complex workflows (manual monitoring required) | Limited triggers (time-based only) | No automated next phases |
Invoices linked to client work | Direct project links | Manual link to invoice | No deep link between tasks/billing | Limited linkage (requires manual sync) | No project-to-invoice sync | Segmented billing and tracking |
Client onboarding forms | Custom forms & workflows | Simple templates (limited logic) | Basic questionnaire (non-dynamic) | Powerful forms (steep learning curve) | Basic lead capture (no workflows) | Not supported (no client intake) |
Client portal | Fully whitelabeled | Branded (Powered by Bonsai label) | Branded (HoneyBook branding remains) | Custom domain (no mobile app access) | Logo branding (dated client view) | Billing-only portal (no collaboration) |
Client communication & updates | Centralized & task-linked | Email notifications (no direct chat) | Disjointed email threads (no inbox) | Email-based (no real-time messaging) | Basic email sync (limited history) | No communication tools included |
Scheduling & booking | Automated booking links | Basic scheduler (limited availability rules) | Standard booking (leads to fixed steps) | High customization (fragmented setup) | Basic calendar link (no automation) | No scheduler (manual entry only) |
Automated follow-ups & reminders | Intelligent workflow logic | Basic payment alerts only | Simple reminders (manual setup) | Workflow-based (manual oversight needed) | Limited triggers (mostly time-based) | Payment reminders only |
End-to-end workflows | Seamless from start to finish | Disjointed (separate actions needed) | Intake-focused (manual delivery workflow) | Flexible but disjointed (high friction) | Basic linear action (not adaptive) | Accounting focus (no delivery flow) |
Built-in automation | Advanced trigger-action logic | Basic auto-emails (limited logic) | Simple triggers (inquiry focus) | Deep automation (high setup cost) | Time-based only (fewer triggers) | Not supported (no workflow logic) |
AI that can take actions | Predictive & proactive AI | No AI actions | Basic AI (email composition only) | No AI integrated | No AI features | No AI focus |
Full whitelabel | Custom domain & zero branding | Branded (partial whitelabel only) | Branded (HoneyBook branding remains) | Custom URL (manual setup required) | Logo-only (powered by 17hats branding) | No whitelabeling (FreshBooks branding) |
Drag-and-drop editor | Advanced block-based | Standard templates (no block control) | Simple builder (limited design flex) | No builder (fixed template layouts) | No builder (fixed formatting) | No builder (billing layout only) |
Wiki & knowledge base | Built-in structured wiki | Not supported | Not supported | Not supported | Not supported | Not supported |
Time tracking | Multi-device integrated | Basic timer (limited reporting) | Not included (requires integration) | Manual logging (no automatic tasks) | Higher-tier add-on (extra cost) | Basic logger (no project integration) |
Accounting focus | Workflow-first automation | Basic freelance tools (no double-entry) | Basic reporting (no tax intelligence) | Minimal (basic income/expense only) | Basic bookkeeping (clunky reporting) | Yes, core focus (complex for non-CPAs) |
Switching from Bonsai to Plutio is designed to be a continuous move rather than a fresh start. You can carry over your existing client data and billing history to maintain momentum.
Step 1: Export your Bonsai data
Download your clients, projects, and invoices as CSV files from your Bonsai dashboard.
Step 2: Map and Import into Plutio
Upload your CSVs to Plutio. Our importer allows you to map Bonsai fields (like Client Name, Email, and Total Invoiced) directly to Plutio’s structured database.
Step 3: Brand and Invite
Set up your whitelabeled portal and custom domain. Once ready, invite your clients into their new professional workspace where they can access all their historical data.
Step 4: Connect the Workflows
Unlike Bonsai, you can now link those imported invoices and projects to automated follow-ups and task boards, so your delivery finally catches up with your billing.
Yes. Plutio includes proposals, contracts, invoices, payments, projects, tasks, client communication, client portals, automation, and AI in one system.
Yes. You can send one-off proposals, contracts, or invoices, or connect them into automated workflows.
Yes. Plutio is used by freelancers and agencies managing multiple projects, tasks, and workflows. Many users start small and expand their workflows as their client work grows.
Yes. Plutio is used daily by freelancers to manage proposals, contracts, invoices, projects, client communication, and automation in one place.
Yes. Agencies use Plutio to manage multiple clients, team members, projects, billing, and client communication while keeping everything connected.
Plutio has been built and refined for over 10 years based on real freelancer and agency feedback.
Most users switch when they need to bridge the gap between getting hired and actually doing the work, moving from isolated tools to a unified system.
Yes. You can import clients, projects, invoices, and more and continue without starting over.
No. Your data is private, encrypted, and never used to train any AI models.
Plutio is widely considered the superior choice for growing agencies because its pricing scales better for teams and its feature set (like whitelabeling and project automation) is built for high-volume client management. While Bonsai is great for solo freelancers starting out, Plutio provides the architectural depth needed to scale operations without switching tools again later.