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The Freelancer Magazine

Still Using 17hats? There's a Better Way (2026)

17hats handles CRM, basic invoicing, and contracts for $13-50/month, but the interface hasn't had a major redesign since launch, and across every tier, there's still no Kanban boards, no Gantt charts, no task dependencies, no time tracking that feeds into invoices, and no modern proposal builder with interactive pricing.

Plutio modernizes the entire workflow 17hats was built for. Proposals send with drag-and-drop design and e-signatures, signed proposals auto-create projects with Kanban boards and Gantt timelines, tracked hours feed into invoices, and clients approve work and pay from a fully branded portal.

Last updated February 2026

Real 17hats Reviews
Capterra
2.0

The learning curve for me was extremely high. Eventually, I gave up because there was so much to learn. It was a complete waste of my time and money.

Capterra
2.0

They kept working on new features instead of improving current features. I got so frustrated with this that I left.

Capterra
3.0

It was a little clunky looking to clients and the client portal wasn't as beautiful as others I've tried.

Capterra
1.0

They raised it to $300 the next year. Then six hundred the next year. No upgrades. Customer service was rude and did not offer any solutions.

Capterra
2.0

It's not user friendly. After over 2 years of use I'm still discovering features. It's a messy program.

Common questions about switching from 17hats

Does 17hats have real project management?

17hats has a basic to-do list and calendar but no Kanban boards, Gantt charts, timelines, task dependencies, subtasks, or workflow views. The to-do list is a flat checklist with no hierarchy. Managing multi-phase projects with deliverable sequences requires a separate project management tool like Asana or Monday. Plutio includes Kanban boards, Gantt charts, task dependencies, milestones, and project templates, all connected to time tracking and invoicing in the same workspace.

How much does 17hats actually cost per month?

17hats has three pricing tiers: Essentials at $13/month, Standard at $25/month, and Premier at $50/month. The Essentials tier limits features to contracts, invoices, and basic workflow automation. The Standard tier adds scheduling and questionnaires. The Premier tier includes all features. Freelancers who need the full feature set pay $50/month for a platform that still has no Kanban boards, Gantt charts, or a branded proposal builder.

Does 17hats have proposals?

17hats has quotes that list prices and line items, but quotes aren't proposals. There are no branded proposal templates with scope details, deliverable breakdowns, or custom design. Sending a professional proposal requires a separate tool. The signed quote doesn't create a project with tasks automatically. Plutio includes a drag-and-drop proposal builder with pricing tables and e-signatures, and the signed proposal creates the project automatically.

Does 17hats include time tracking?

17hats offers basic time tracking, but the tracked hours don't flow directly into invoice line items automatically. Freelancers still need to manually create invoice entries from logged hours. Plutio's time tracking runs inside every project with a one-click timer, and tracked hours convert to invoice line items with the task name, duration, and rate already filled in.

Does 17hats have a client portal?

17hats includes a client portal where clients can view documents, sign contracts, and pay invoices. The portal doesn't show project progress, deliverable status, or task timelines because 17hats has no project management features to display. Plutio's client portals are branded with a custom logo and domain, and clients see active projects, milestones, shared files, and outstanding invoices in one view.

Is the 17hats interface outdated?

The 17hats interface has not received a major redesign since the platform launched. Reviewers on Capterra describe the interface as cluttered and overwhelming as client volume grows. The mobile app receives consistent criticism for limited functionality compared to desktop. Development pace has slowed while competitors like HoneyBook and Dubsado ship regular feature updates.

Can 17hats handle team collaboration?

17hats was built for solopreneurs. Adding team members costs extra per user, and collaboration features are limited. There are no team task views, no permission controls for what each team member can see, and no shared project dashboards. Reviewers note that organizing leads across team members is not well supported. Plutio supports teams with role-based permissions, shared projects, and collaborative workflows.

Does 17hats connect to QuickBooks?

17hats offers QuickBooks integration, but users report sync errors that create duplicate payment records. For freelancers who rely on accurate financial data for tax reporting, the sync reliability is a concern flagged in multiple reviews on Capterra and TrustRadius.

How does 17hats compare to HoneyBook?

HoneyBook has a modern interface, branded proposals, and a more active development cycle. HoneyBook starts at $19/month but raised prices 89% in 2025. 17hats starts at $13/month but looks dated and lacks a proposal builder. Neither platform has project management with Kanban boards or Gantt charts. Plutio starts at $19/month with projects, proposals, time tracking, invoicing, and client portals all connected. See the HoneyBook deep dive for trade-offs.

How hard is it to export data from 17hats?

17hats allows exporting contact lists and basic project records. Contract PDFs and invoice records can be downloaded individually. The export process covers client data and financial records. Most freelancers complete the transition in 1-2 weeks by exporting client records and starting new contracts on the replacement platform.

Does 17hats have workflow automation?

17hats includes workflow automation that chains contracts, invoices, questionnaires, and emails together. A lead fills out a form, receives a questionnaire, signs a contract, and gets invoiced automatically. The automation covers the paperwork sequence but doesn't extend to project management since 17hats has no project features beyond a basic to-do list.

What's the best 17hats alternative for freelancers in 2026?

For the full freelance workflow with contracts, project management, proposals, time tracking, and client portals, Plutio starts at $19/month with no add-on fees. For contract automation with a modern interface, HoneyBook starts at $19/month. For advanced intake workflows, Dubsado starts at $35/month. See the full 17hats vs Plutio comparison for a feature-by-feature breakdown.

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