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The Freelancer Magazine

Still Using Bonsai? There's a Better Way (2026)

Bonsai handles proposals, contracts, and invoicing, but prices jumped over 150% in recent years and Zoom acquired the company in December 2025, and across every tier, there's still no Gantt charts or task dependencies, no time tracking that feeds into invoices, no proposals that auto-create projects once signed, and no fully branded client portal.

Plutio charges per workspace, not per seat, and connects every step from proposal to payment. A signed proposal creates the project with Kanban boards and Gantt timelines, tracked hours flow into invoices without manual entry, and clients approve deliverables and pay from a portal branded with your logo and colors.

Last updated February 2026

Real Bonsai Reviews
Trustpilot
1.0

Sneaky fee increases. Bonsai Payments charges additional fees on top of Stripe fees without clear communication. Support is completely unhelpful, often ignoring questions. Platform updates have made it more clunky and less adaptable.

Trustpilot
1.0

Overpriced, understaffed, and buggy. Premium pricing at $150-200/month without corresponding premium support. Persistent technical bugs and email-only assistance.

Trustpilot
1.0

Super inflexible invoicing tool. You can't even bulk download invoices. You literally need 3-4 clicks per invoice to download. Missing basic features. Absolutely terrible.

Trustpilot
1.0

Really clunky and not ready for primetime. Overpriced and the support you get is below minimal. Their CRM platform is barely usable and the import tool is super buggy. I feel like I have been robbed of $200.

Trustpilot
1.0

Downloading invoices from last tax year has been painfully slow and broken. Windows stuck on loading for over 10 minutes. This basic task required for tax returns remains unacceptable despite multiple support requests.

Common questions about switching from Bonsai

Did Zoom acquire Bonsai?

Zoom completed the acquisition of Bonsai in December 2025. Bonsai remains a standalone product with its own brand for now, but Zoom plans to incorporate Bonsai's capabilities into the Zoom platform over time. The long-term product roadmap is now controlled by Zoom, an enterprise communications company, not a freelancer software company.

How much does Bonsai cost per month in 2026?

Bonsai uses per-user pricing across four tiers: Basic at $15/user/month, Essentials at $25/user/month, Premium at $39/user/month, and Elite at $59/user/month with a 3-user minimum. Annual billing reduces rates to $9, $19, $29, and $49/user/month. Invoicing requires the Essentials plan or higher. The Tax feature is a separate $100/year add-on. Plutio starts at $19/month flat with no per-user multiplication.

Does Bonsai have real project management?

Bonsai's Basic and Essentials plans offer task list views only. No Kanban boards, no timeline views, and no Gantt charts. Gantt views appear on the Premium plan at $39/user/month, but task dependencies and milestone tracking are absent across all plans. Plutio includes Kanban boards, Gantt timelines, task dependencies, and milestones on every plan starting at $19/month.

Does Bonsai have a client portal?

The client portal is not available on Bonsai's Basic plan ($15/user/month). On Essentials and above, the portal shows sent documents like proposals and invoices, but file uploads cap at 10MB and only support images and PDFs. Clients can't view task-level project progress or track milestones through the portal.

Why did Bonsai raise prices so much?

Long-term users report price increases exceeding 150% over several years while only a handful of new features were added. The Tax feature, previously included in subscriptions, became a $100/year add-on. Features that were standard at one tier were moved to higher tiers. Under Zoom's ownership, pricing decisions may prioritize the enterprise audience over Bonsai's original freelancer base.

Does Bonsai charge transaction fees on top of the subscription?

Bonsai Payments applies processing fees on top of the monthly subscription. Reviewers report unexpected charges layered on top of existing Stripe fees when using Bonsai's own payment processing. Plutio processes payments through Stripe, PayPal, or bank transfer without adding a platform-level transaction fee beyond the payment processor's standard rate.

Can Bonsai handle international clients and currencies?

Bonsai's tax resources only cover the United States. Automated expense tracking works in the US, Canada, UK, and Australia. Users outside those countries can't use Bonsai Accounting for expense tracking or tax deductions. Reporting has been described as confusing for non-USD users. Plutio supports multi-currency invoicing and works for freelancers in any country.

Is Bonsai good for teams or agencies?

Bonsai's per-user pricing makes team use expensive. A 3-person team on Essentials costs $75/month. The Elite plan requires a 3-user minimum at $59/user/month, starting at $177/month. Per-user pricing scales linearly with every team member added. Plutio charges per workspace, not per user, so teams grow without multiplying the base subscription cost.

Does Bonsai have integrations on all plans?

QuickBooks, Zapier, and Calendly integrations require the Premium plan at $39/user/month. Basic and Essentials plans have minimal native integrations. Reviewers report that available integrations are often tricky to set up and tend to break. Plutio connects to Stripe, PayPal, QuickBooks, Xero, Google Calendar, Zoom, and Zapier on every plan.

What happens to Bonsai after the Zoom acquisition?

Zoom stated that Bonsai will remain standalone for now, but the long-term plan is to fold Bonsai's features into the Zoom platform. Historical precedent with similar acquisitions shows a pattern of integration announcements, followed by feature freezes, followed by absorption or quiet sunsetting. Current users face uncertainty about independent product development priorities.

How hard is it to export data from Bonsai?

Client lists export as CSV files and invoices download as individual PDFs. Time tracking records can be exported. Proposal and contract templates don't export natively, so they need to be copied manually or recreated on the new platform. Most freelancers complete the full data export in under an hour.

What's the best Bonsai alternative for freelancers in 2026?

For the full freelance workflow with project management, proposals, contracts, invoicing, time tracking, and client portals, Plutio starts at $19/month with flat workspace pricing. For project management only with a free tier, Asana offers a free plan for up to 10 users. For proposals and contracts with deeper workflow automation, Dubsado starts at $35/month. See the full Plutio vs Bonsai comparison at /compare/plutio-vs-bonsai for feature-by-feature details.

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