| | Zoho CRM Standard $14/user/mo, Professional $23/user/mo. Zoho Projects Premium $4/user/mo. Zoho Invoice free (limited). Stack total: $28+/user/mo |
| No free plan (14-day trial available) | Free CRM (3 users), free Invoice (500 invoices/year, 2 users, Zoho branding), but most core apps require paid plans |
| | 15-day free trial on most Zoho apps |
Manage projects and tasks | Fully flexible project and task setup you can shape to your workflow | Full project and task management via Zoho Projects with Kanban, Gantt, and milestone views |
Project roles and permissions | Control exactly who can view or edit each part of a project | Role-based permissions in Zoho Projects |
| Unlimited boards to run parallel workflows in the same project | Multiple boards per project in Zoho Projects |
Embeddable project boards | Live project boards embedded into client portals or websites | No embeddable project boards |
| Read-only public links for sharing progress without risk | Client portal access in Zoho Projects (no public read-only links) |
Project stages and milestones | Define custom project lifecycles for different types of work | Milestones and project statuses in Zoho Projects |
Connected proposals, contracts, and invoices | Everything related stays connected to the project automatically | Separate apps — Zoho Projects, Zoho Sign, and Zoho Invoice are not natively connected in one workflow |
Custom project data fields | Track, sort, filter, and report on custom project data | Custom fields available in Zoho Projects |
| Drag-and-drop tasks across customizable columns | Kanban board view in Zoho Projects |
| Bulk-edit tasks like a spreadsheet | Table/spreadsheet view in Zoho Projects |
| Clean task lists with clear hierarchy | List view available in Zoho Projects |
| See tasks and deadlines on a calendar | Calendar view for tasks and deadlines in Zoho Projects |
| Plan work visually with task order and dependencies | Gantt chart with dependencies in Zoho Projects |
| Break work down into multiple nested levels | Nested subtasks supported in Zoho Projects |
| Turn emails into tasks without manual copying | Email-to-task available in Zoho Projects via email forwarding |
| Keep discussions tied directly to each task | Comments with @mentions on tasks in Zoho Projects |
| Store files directly on the task they belong to | File attachments on tasks in Zoho Projects |
| Define priority levels that fit your workflow | Task priority levels in Zoho Projects |
Task labels & color coding | Use unlimited labels to visually organize tasks | Tags and color coding in Zoho Projects |
| Assign tasks to one or multiple teammates | Multiple assignees per task in Zoho Projects |
| Reuse task-level structures across projects | Task and project templates in Zoho Projects |
| Control access at the individual task level | Role-based task access (no per-task granular permissions) |
| Prevent work from starting out of order | Task dependencies supported in Zoho Projects |
| Automate repeating work with flexible schedules | Recurring tasks in Zoho Projects |
| Add task-level fields for tracking custom details | Custom fields on tasks in Zoho Projects |
| Easily track time using timers or manual entries | Built-in time tracking in Zoho Projects only (separate from Zoho CRM and Zoho Invoice) |
| Log time directly against tasks and subtasks | Task-level time tracking in Zoho Projects |
| See time spent per project and per client | Project-level time logs and rollup reports in Zoho Projects |
| Clearly separate billable and non-billable time | Billable time in Zoho Projects (not automatically connected to Zoho Invoice) |
| Turn tracked time into invoices without extra steps | No direct connection from Zoho Projects time logs to Zoho Invoice — separate apps require manual export |
| View detailed time reports by task, project, or client | Timesheet reports in Zoho Projects |
| See how each team member tracks their time | Team timesheets with approval workflow in Zoho Projects (Premium plan) |
Create and send proposals | Create proposals clients can review, approve, and sign in one flow | No native proposal builder — requires third-party tools like Proposify or Qwilr |
Drag-and-drop proposal builder | Create custom, branded proposals without layout limits or code | No proposal builder in any Zoho app |
Reusable proposal templates | Reuse proven proposal layouts across clients | No native proposal templates |
Real-time proposal analytics | See exactly when proposals are opened and reviewed | No proposal view analytics |
Live messenger on proposals | Answer questions directly while clients review proposals | No live messenger on proposals |
| Move from proposal to contract, invoice, or booking automatically | No proposal-to-project automation |
Convert proposal to invoice | Create invoices directly from approved proposals | No native proposal-to-invoice conversion |
| Offer upsells and add-ons directly inside proposals | No native proposal packages or add-ons |
Interactive pricing tables | Let clients choose options before approving | No interactive pricing tables |
Dynamic data and variables | Auto-fill proposal content with client and project data | No dynamic data variables in proposals |
| Automatically expire proposals after a set date | No proposal expiration dates |
| | PDF export available in various Zoho apps (not proposal-specific) |
| Create reusable proposal sections you can reuse on demand | No reusable proposal content blocks |
Legally binding e-signatures | Collect secure electronic signatures on proposals | Via Zoho Sign — separate paid app ($10/user/mo) |
Custom proposal data fields | Create custom proposal data you can sort, filter, and report on | No proposal custom fields (no native proposal module) |
Create and sign contracts | Create, send, and sign contracts in one continuous flow | Zoho Sign handles e-signatures (separate paid app, $10/user/mo). Zoho Contracts is a separate enterprise product |
Drag-and-drop contract builder | Create fully custom contracts with flexible layouts, no code or formatting limits | No drag-and-drop contract builder |
Legally binding e-signatures | Collect secure signatures with audit trails and signer verification | Via Zoho Sign — legally binding e-signatures (separate paid app) |
Multi-signature / signees | Collect signatures from multiple people on the same contract | Multiple signers via Zoho Sign (separate app) |
Reusable contract templates | Reuse contract structures to create new agreements faster | No native contract templates (Zoho Contracts is a separate enterprise product) |
Auto-reminders automation | Automatically follow up until contracts are signed | Automated reminders via Zoho Sign (separate app) |
| Auto-fill contract content with client and project data | No dynamic variables in contracts (no native contract builder) |
Contract automation triggers | Trigger automated workflows the moment a contract is signed | No contract automation triggers |
| See when contracts are opened and reviewed | View and sign notifications via Zoho Sign (separate app) |
PDF download with signature certificate | Download signed contracts with official proof of signature | Signed PDF with certificate via Zoho Sign (separate app) |
Custom signer data fields | Collect structured signer information during signing | No custom signer data fields |
Custom contract data fields | Create custom contract data you can sort, filter, and report on | No custom contract fields (no native contract builder) |
Create invoices and get paid | Send invoices and collect payments in one connected flow | Zoho Invoice is free but limited (500 invoices/year, 2 users, Zoho branding on free plan) |
| Match invoices to your brand with custom logos, colors, and layout | Custom branding in Zoho Invoice (Zoho footer shown on free plan; full custom branding on paid plans) |
Drag and drop invoice builder | Create custom invoice layouts visually without formatting limits | Invoice builder in Zoho Invoice |
| Edit pricing, quantities, descriptions, and structure freely | Customizable line items in Zoho Invoice |
Item or invoice discounts | Apply discounts at the item or full invoice level | Discounts on line items and invoices in Zoho Invoice |
| Create tax rules that match your location and use case | Tax configuration in Zoho Invoice |
| Accept bank transfers for lower-fee payments | ACH available via Stripe integration in Zoho Invoice (not direct) |
| Accept credit and debit cards instantly | Stripe payment gateway supported in Zoho Invoice |
| Collect in-person payments when needed | Square not natively supported (Stripe, PayPal, Razorpay available) |
| Let clients pay using PayPal | PayPal payment gateway supported in Zoho Invoice |
Flexible partial payments | Collect deposits and split payments across milestones | Partial payments supported in Zoho Invoice (limited configuration) |
| Break invoices into scheduled installments | Payment terms configurable in Zoho Invoice (no structured payment plan builder) |
Automated recurring invoices | Automatically send invoices on a recurring schedule | Recurring invoices and subscription billing in Zoho Invoice |
| Manage ongoing client subscriptions and billing | Subscription management via Zoho Subscriptions (separate app) |
Automated payment reminders | Follow up automatically until invoices are paid | Automated payment reminders in Zoho Invoice |
Reusable invoice templates | Reuse invoice layouts without rebuilding each time | Invoice templates in Zoho Invoice |
Multiple currency support | Bill clients globally in their local currency | Multi-currency support in Zoho Invoice |
Invoice automation triggers | Trigger automated workflows when invoices are sent or paid | Basic automation in Zoho Invoice (limited compared to a full automation builder) |
| See when invoices are opened and paid | Email notifications when invoices are viewed and paid in Zoho Invoice |
Built-in expense tracking | Track project-related costs alongside invoices | Zoho Expense is a separate app (not built into Invoice or Projects) |
| Collect upfront payments before work starts | Retainers/deposits supported in Zoho Invoice |
Auto-invoice billable time | Turn tracked time into invoices automatically | No direct connection from Zoho Projects time logs to Zoho Invoice — separate apps with no auto-billing |
Custom invoice data fields | Create custom invoice data you can sort, filter, and report on | Custom fields on invoices in Zoho Invoice |
Centralized unified inbox | Manage email, chat, and messages from one shared inbox | No unified inbox — Zoho Mail, Zoho Cliq, and Zoho CRM are all separate apps |
| Connect and manage all your email accounts in one place | Email via Zoho Mail integration (separate app) |
| Add real-time chat to your website and client portals | Zoho SalesIQ provides embeddable live chat (separate app) |
| Message teammates privately without leaving your workspace | Zoho Cliq for team direct messaging (separate app) |
Contextual project conversations | Keep conversations tied directly to the project they belong to | Conversations not natively connected to projects across separate Zoho apps |
| Create shared spaces for team-wide discussions | Team channels via Zoho Cliq (separate app) |
| Organize channels by team, topic, or workflow | Custom channels in Zoho Cliq (separate app) |
| Notify teammates instantly inside conversations | @mentions in Zoho Cliq and within individual apps (not unified) |
| See when messages are read | Read receipts in Zoho Cliq (separate app) |
| Share files directly inside conversations | File sharing in Zoho Cliq and other Zoho apps |
| Collaborate on incoming emails as a team | No shared email inbox feature |
| Access and respond to messages on mobile | Zoho Mail and Zoho Cliq have mobile apps (separate apps) |
| Reply from your email client and keep conversations synced | No unified email-reply-to-inbox feature |
| Keep all client and project files in one organized place | Zoho WorkDrive for file storage and management (separate app) |
Advanced folder organization | Organize files by project, client, or structure you choose | Folder organization in Zoho WorkDrive |
| Control who can view or edit folders | Permission-based folder access in Zoho WorkDrive |
| Group files by person when needed | Team folders in Zoho WorkDrive (no people-specific personal folders) |
| Keep files scoped to each project | Project file folders in Zoho Projects (not auto-synced with WorkDrive) |
| Preview files instantly without downloading | File previews in Zoho WorkDrive |
| Capture file metadata you can sort and filter | File metadata in Zoho WorkDrive (limited custom fields) |
| Create and edit documents directly inside Plutio | Zoho Writer for document creation (separate app in Zoho suite) |
Comments on files and docs | Leave comments directly on files and documents | Comments on files and docs in Zoho WorkDrive and Writer |
| Move, tag, or manage many files at once | Bulk actions in Zoho WorkDrive (limited operations) |
| Find files quickly using search and filters | Search and filter in Zoho WorkDrive |
| Sync files with Google Drive or Dropbox | Google Drive and Dropbox sync via integration (not native WorkDrive sync) |
| Restrict access with permissions or passwords | Secure sharing with permissions in Zoho WorkDrive |
| Share files externally with controlled access | Shareable file links in Zoho WorkDrive |
| Let clients book meetings directly without back-and-forth emails | Zoho Bookings for appointment scheduling (separate app) |
| Build a fully branded, customizable booking system using a drag-and-drop editor | Custom booking page in Zoho Bookings (separate app) |
Advanced availability management | Define flexible availability rules applied automatically to bookings | Availability rules in Zoho Bookings (separate app) |
| Add buffer time automatically between meetings | Buffer times in Zoho Bookings (separate app) |
| Create unlimited booking types with different rules and setups | Multiple service types in Zoho Bookings (separate app) |
Calendar sync (Google/Outlook) | Two-way calendar sync that stays up to date automatically | Google and Outlook calendar sync via Zoho Calendar |
Customizable booking confirmations | Fully customizable confirmation pages with no layout or branding limits | Booking confirmations in Zoho Bookings (separate app) |
| Send bookers anywhere after scheduling, not just a fixed thank-you page | Redirect after booking in Zoho Bookings (separate app) |
Booking automation triggers | Trigger automated workflows the moment a meeting is booked | Basic automation in Zoho Bookings (limited triggers) |
| Send automatic reminders without manual follow-ups | Email reminders in Zoho Bookings (separate app) |
Automatic timezone detection | Handle timezones automatically without manual adjustments | Timezone detection in Zoho Bookings |
Paid appointments (Stripe/PayPal) | Collect payments during booking without extra steps | Paid bookings via Zoho Bookings with Stripe/PayPal integration (separate app) |
| Build booking forms with full control over questions and layout | Custom intake questions in Zoho Bookings (separate app) |
Minimum notice / daily booking limits | Set booking limits to control lead time and daily volume | Booking limits and notice periods in Zoho Bookings (separate app) |
Rescheduling and cancellation controls | Define flexible rules for rescheduling and cancellations | Rescheduling and cancellation in Zoho Bookings (separate app) |
Automated workflows builder | Build advanced workflows visually without code or rigid templates | Workflow automation within individual Zoho apps; cross-app automation requires Zoho Flow (separate product) |
| Start workflows from real events across projects, clients, and payments | Trigger-based workflows within each Zoho app (not unified across apps) |
| Run workflows on schedules you control, not fixed intervals | Scheduled workflows within individual Zoho apps |
| Chain multiple actions into one continuous automation | Multi-step workflows in Zoho Flow (separate product) or within individual apps |
| Create conditional paths instead of one-size-fits-all flows | Conditional branching in Zoho Flow (separate product) |
| Add precise timing between steps, down to minutes or days | Delay actions in Zoho Flow (separate product) |
| Create, update, or move records automatically across the system | Record creation and updates within individual Zoho apps |
| Reorganize work automatically without manual cleanup | Record operations within individual Zoho apps |
| Automatically archive or remove records based on rules | Delete/archive within individual Zoho apps |
| Trigger or receive real-time events from external systems | Webhook support across Zoho apps |
| Send automated emails tied to real workflow events | Automated email sending in Zoho CRM and other apps |
| Add notes or comments automatically where work happens | Comments automation within individual Zoho apps |
| See exactly what ran, when, and why | Automation logs within each Zoho app (not unified) |
| Pass data between steps dynamically without manual mapping | Dynamic variables within individual Zoho apps |
| Run workflows that span projects, tasks, proposals, invoices, and more | No native cross-app automation — requires Zoho Flow (separate product) |
| Build fully branded forms that match your workflow and client experience | Zoho Forms for custom branded intake forms (separate app) |
Drag-and-drop form builder | Design forms visually with full layout control, no code required | Drag-and-drop builder in Zoho Forms (separate app) |
| Reuse form structures without rebuilding from scratch | Form templates in Zoho Forms (separate app) |
| Collect structured data you can sort, filter, and report on | Custom fields in Zoho Forms (separate app) |
| Show or hide fields based on responses, not static forms | Conditional logic in Zoho Forms (separate app) |
Instant email notifications | Get notified immediately when forms are submitted | Email notifications on form submission in Zoho Forms |
| Trigger automated workflows when a form is submitted | Basic automation on submission in Zoho Forms (cross-app via Zoho Flow) |
| Embed forms anywhere without layout restrictions | Embeddable forms via Zoho Forms (separate app) |
Advanced field preferences | Control required, hidden, and default field behavior | Advanced field options in Zoho Forms |
Comprehensive field types | Collect text, files, dates, selections, and more | Wide range of field types in Zoho Forms |
| Collect legally binding signatures directly inside forms | Signature field via Zoho Sign integration in Zoho Forms (separate app) |
| Accept file uploads as part of form submissions | File upload fields in Zoho Forms |
Redirect after submission | Send submitters to a custom next step, not a fixed thank-you page | Redirect after submission in Zoho Forms |
| Manage contacts and companies in one connected system | Full CRM with contacts, leads, and deals in Zoho CRM |
| Track organizations, not just individual contacts | Account/company management in Zoho CRM |
Custom contact data fields | Collect and manage structured contact data you define | Custom fields on contacts in Zoho CRM |
Complete activity timeline | See every interaction with a client in one place | Activity timeline within Zoho CRM (not unified across all Zoho apps) |
Contacts labeling and grouping | Organize contacts flexibly without rigid pipelines | Tags and segmentation in Zoho CRM |
Comprehensive knowledge base | Create an internal wiki for processes, docs, and guides | Zoho Wiki for knowledge base (separate app) |
Beautiful rich text pages | Write structured, formatted content without complexity | Rich text pages in Zoho Wiki (separate app) |
| Build deep knowledge hierarchies without limits | Nested pages in Zoho Wiki (separate app, limited depth) |
Granular page permissions | Control exactly who can view or edit each page | Page permissions in Zoho Wiki (separate app) |
Custom dashboards and pages | Build dashboards around what matters to you, not fixed metrics | Custom dashboards within individual Zoho apps (no unified cross-app dashboard) |
Drag-and-drop dashboard builder | Design dashboards visually with full layout control | Dashboard builder within Zoho Analytics (separate app) |
| Visualize data with customizable charts | Chart widgets in Zoho Analytics and individual app dashboards |
| Track key numbers without manual reporting | Metrics/KPI widgets in Zoho Analytics |
| Monitor progress toward defined goals | Goals tracking in Zoho CRM (no unified goals widget across apps) |
| Add contextual notes directly to dashboards | Notes within individual Zoho apps (no unified notes dashboard widget) |
| View upcoming events alongside work and metrics | Calendar view in individual apps (not a unified dashboard widget) |
| Track revenue and expenses in the same view | Financial reports in Zoho Invoice and Zoho Analytics (separate apps) |
| Run the entire platform under your brand | No white-label — Zoho branding visible on free Invoice plan; full removal requires enterprise/developer plans |
| Apply your brand colors across the system | No custom interface theming |
| Fine-tune styling beyond basic theming | |
Custom login/signup pages | Use branded authentication pages instead of generic screens | No custom login or signup pages |
| Send all system emails with your branding | Custom email branding in Zoho Invoice and CRM (Zoho footer shown on free plans) |
| Use your own fonts throughout the platform | No custom brand font uploads |
| Replace all platform logos with your own | Logo upload available in individual Zoho apps |
| Run everything on your own domain | No custom domain for client portal |
| Send emails from your own email infrastructure | Custom SMTP available in Zoho CRM and Zoho Mail (separate configuration per app) |
| Embed Plutio directly into your website or product | No full workspace embedding |
| Shape the platform to match how your business works | Customizable within each Zoho app (not a unified workspace setup) |
| Add, remove, or reorder navigation items freely | No main menu editor (separate app navigation per Zoho product) |
| Show different navigation for different roles | No user-based menu customization |
| Create role types beyond preset permissions | Custom roles and profiles in Zoho CRM and other Zoho apps |
Advanced user permissions | Control access at a granular level | Role-based permissions in Zoho CRM and across Zoho apps |
| Support enterprise-grade single sign-on | SSO via Zoho One (requires separate Zoho One subscription) |
| Integrate with external systems without lock-in | Zapier, Zoho Flow, and native integrations across 45+ Zoho apps |
| Connect to thousands of apps without custom code | Zapier integration available for Zoho apps |
| Build advanced automation scenarios visually | Make.com integration available for Zoho apps |
| Connect services without usage-based limits | Pabbly Connect integration available for Zoho apps |
| Build custom integrations with full system access | REST API available across Zoho apps |
Incoming & outgoing webhooks | Send and receive real-time events | Webhooks supported across Zoho apps |
| Access your business from native mobile apps | iOS and Android apps available for most Zoho apps (CRM, Projects, Invoice, and more) |
| | iOS apps available for Zoho CRM, Projects, Invoice, and more |
| Full-featured Android app | Android apps available for Zoho CRM, Projects, Invoice, and more |
| Native macOS app for desktop workflows | Web-based primarily; some Zoho apps have Mac desktop wrappers |
| Native Windows app for desktop workflows | Web-based primarily; some Zoho apps have Windows desktop wrappers |