Running a client project: Indy vs Plutio
A designer lands a new website project. The client reaches out, wants a proposal with pricing, a contract to sign, and regular progress updates. Here is how the workflow runs in each tool.
With Indy, here is how it usually goes:
- A proposal goes out from the proposal builder with logo and pricing. The client signs it.
- A separate contract template is sent. The client signs that too.
- A new project is created manually with tasks, since the signed contract does not generate a project.
- Hours get logged in the time tracker as work progresses, but they stay in a separate section.
- At billing time, those hours need to be reviewed and manually entered as line items in a new invoice. If the free plan is in use and this is the fourth invoice of the month, an upgrade is required first.
- Status updates go out by email since there is no portal the client logs into regularly. Replies come back to a separate inbox.
With Plutio, here is how it works:
- A proposal goes out with interactive pricing and the contract attached. The client approves the scope and signs in one session.
- The signed contract creates the project automatically with tasks from the proposal scope. No manual setup.
- Hours log at the task level as work progresses, tied to the project record throughout.
- The client logs into a branded portal at your domain to see task progress, download files, and check what is pending.
- At billing time, tracked hours populate invoice line items in one click. The client pays from inside the portal.
Indy covers the document side of freelancing for solo use. Plutio handles the document side and the project and billing workflow that follows, without manual steps connecting them.
Where Plutio wins (the proof)
These are verifiable differences, not opinions.
1. Custom domain for the client portal
Indy: The Pro plan removes Indy branding from documents and emails, but the client portal itself runs on an Indy subdomain. There is no CNAME support and no way to point the portal to a custom domain.
Plutio: The client portal runs at any custom domain the freelancer connects. Clients see yourcompany.com in the browser, not a third-party URL.
The proof: Indy plan comparison lists white-labeling features without mentioning custom domain support.
2. Team plan availability
Indy: The platform has no team plan at any price. A single login covers the full account, and there is no way to invite an internal team member, subcontractor, or assistant as a workspace user.
Plutio: Up to 3 team members are included on the base plan. Custom roles and permissions control what each person sees across the workspace.
The proof: Indy's pricing page lists no team or multi-user options on either plan.
3. Mobile app access
Indy: There is no dedicated iOS or Android app. Mobile access runs through a responsive browser experience only.
Plutio: Native iOS and Android apps are available and sync in real time with the web platform for project management, time tracking, and client communication on the go.
The proof: Indy's main site lists no mobile app download links. The Apple App Store and Google Play show no native Indy app.
4. Free plan document caps
Indy: Free users are capped at 3 proposals, 3 contracts, and 3 invoices per month. The caps reset monthly and do not roll over. A freelancer landing 4 clients in a month needs to upgrade before the fourth document goes out.
Plutio: No document caps on any plan. The 14-day free trial gives full feature access without counting documents.
The proof: Indy's pricing page shows the free plan restrictions in the plan comparison table.
When Indy might be the better choice
No tool fits every situation. Indy may work if:
- The workflow stays under 3 documents per month. A freelancer with 2-3 recurring clients who rarely adds new work can run indefinitely on Indy's free plan without hitting the caps.
- Budget is the primary constraint. At $18.75/month billed annually, Indy Pro removes the document caps, but the client portal stays on Indy's subdomain and there is no team plan at any price.
- The project load is light and task tracking is informal. A consultant managing a handful of tasks who doesn't need Gantt charts, milestones, or task dependencies can use Indy's Kanban boards for basic status tracking.
- Google Calendar and Gmail are the primary external tools. Indy's Pro plan adds Google Calendar and Gmail sync, but has no webhooks, no REST API, and no native accounting integrations, so any workflow beyond those two tools requires Zapier at the Pro tier.
But for freelancers who need a client portal on a custom domain, plan to bring in a subcontractor or assistant, want tracked hours to flow into invoices without manual entry, or rely on a mobile app while working from anywhere, Plutio is the stronger fit.
Why they switched: real outcomes
What changes when proposals, projects, and invoices run together instead of separately?
Charlie Cox, a brand strategist, cut 6 hours of admin work per week after switching to Plutio. Proposals that used to require a separate contract follow-up now close in one session, and tracked hours feed invoices without a manual billing step at month end.
Mike Camilleri, a web developer, moved from a combination of document tools to Plutio and reduced client onboarding time by 3 days per project. The client portal meant status update emails stopped entirely. Clients checked progress on their own.
In both cases, the switch was from tools that handled documents in isolation to Plutio, where a signed proposal creates the project and a logged hour ends up in the invoice without manual steps.
Final verdict
Both platforms serve freelancers who need proposals, contracts, invoices, and a client-facing space in one place. They target the same audience but handle different phases of that workflow with different depth.
Indy covers proposals, contracts, and invoices in one place with e-signatures on both document types. The free plan has hard monthly caps, and Pro at $25/month removes them but still locks the client portal to Indy's subdomain and offers no team access at any price.
Indy's limits are structural rather than cosmetic. The client portal has no custom domain option at any price. There is no team plan, so the platform tops out at a single user. The time tracker does not connect to invoicing, so billing time involves manual reconciliation. Product development reviews on AppSumo note the platform has seen minimal updates in over a year.
Plutio connects the same documents to the project and billing workflow that follows. A signed contract creates the project. Logged hours populate invoice line items. The client portal runs at a custom domain. Team seats are included from the base plan. Native mobile apps work alongside the web platform. At $19/month flat, the full workflow costs less per month than Indy Pro while including features Indy doesn't offer at any tier.
The bottom line: Indy handles basic document creation for solo freelancers, but has no custom domain, no team plan, and monthly document caps that fill up in a busy week. Plutio fits when the client portal needs to run on a custom domain, tracked hours need to flow into invoices without manual entry, a second person needs workspace access, or mobile app support is part of the daily routine.
How to switch from Indy to Plutio
Most freelancers complete the setup in a few hours, then run both tools in parallel while active Indy projects finish out.
Step 1: Export Indy data
From the Indy account settings, export client records, invoice history, and any documents in PDF format. Time tracking entries can be reviewed and exported as a summary. Indy does not offer a full CSV data export for all record types, so downloading PDFs of active proposals and contracts before closing the account should be the first step.
Step 2: Import into Plutio
Use Plutio's CSV import for client records and project data. Field mapping covers name, email, project status, and billing notes. Invoice history transfers via CSV with line item mapping. Active contracts don't need migration. New ones generate from the first Plutio proposal.
Step 3: Set up project templates
Create templates for common project types: web design, copywriting, retainer, and one-off consultation. Templates include standard tasks, milestones, and proposal sections so each new project generates fully structured when the first contract is signed.
Step 4: Configure the client portal
Connect a custom domain, add logo and brand colors, configure custom SMTP for outbound emails, and invite existing clients to their new portal. Clients log in and see the same project files and invoices in a branded environment at your domain.
Research & Sources
Every comparison and price point on this page is backed by direct research conducted in March 2026. We verify data across official product pages, user reviews, and third-party analysis to ensure accuracy.
Pricing verification sources
- Plutio: Official pricing, GetApp reviews
- Indy: Official pricing, GetApp reviews, AppSumo reviews
Verification methodology
For each feature in the comparison table:
- We consult official product documentation
- We verify with multiple third-party sources (GetApp, AppSumo, Capterra)
- We cross-reference with user reviews and help documentation
- We update pricing monthly based on current published rates
If you find any inaccuracies, please let us know so we can investigate and update immediately.
