| | $14/seat/month (Lite plan, billed annually) | $36/month (Starter, $29/month annual) | $9/user/month (Basic, 3 user min) | $28-44/month (Starter plan, Dec 2025 pricing) | $21/month (Lite, 5 clients) | $15/month (Basic, $9/month annual) |
| No free plan (14-day trial available) | No free plan (14-day trial) | No free plan (7-day trial) | Free plan for up to 2 users | No free plan (21-day trial) | No free plan (30-day trial) | No free plan (trial available) |
| | 14-day free trial on all plans | 7-day trial + 60-day money-back guarantee | | 21-day free trial (all Premier features) | | |
Manage projects and tasks | Fully flexible project and task setup you can shape to your workflow | Projects add-on with basic task management (Premium plan or add-on) | Projects with task lists and pipeline | Highly flexible project structures | Projects with task boards | Basic project tracking with profitability focus | Basic project and task management |
Project roles and permissions | Control exactly who can view or edit each part of a project | Admin and regular user roles (no project-level permissions) | 5 team roles with project access control | You can control access at board and item level | 3 fixed roles (Basic, Accountant, Admin) | Team member permissions (Admin, Manager, Employee) | 4 fixed roles (PMs cannot view financials) |
| Unlimited boards to run parallel workflows in the same project | Kanban board in Projects add-on (limited to one view) | You cannot use task boards | You can create unlimited boards | You cannot use task boards | No task boards (list-based tracking only) | Strictly restricted to 1 board per project |
Embeddable project boards | Live project boards embedded into client portals or websites | No embeddable project views | You cannot embed project views | | You cannot embed project views | No embeddable project views | Embedding live project boards is not supported |
| Read-only public links for sharing progress without risk | No sharable project boards | You can share projects via the client portal only | Boards can be shared publicly with limits | You can share via the client portal only | Clients can view documents in portal only | Portal access only (no public read-only links) |
Project stages and milestones | Define custom project lifecycles for different types of work | Project phases in Projects add-on (no milestone tracking) | You can use pipeline stages, but they are predefined | You can define custom statuses and milestones | You can use project statuses, but no milestones | No project stages or milestones | Milestones with Gantt chart visualization |
Connected proposals, contracts, and invoices | Everything related stays connected to the project automatically | Smart Docs for proposals (no contracts or invoicing) | Integrated via Smart Files | Proposals, contracts, and invoices are not supported | Proposals, contracts, and invoices live inside projects | Estimates and invoices connect (no contracts) | Manual linking (no automatic project integration) |
Custom project data fields | Track, sort, filter, and report on custom project data | Custom fields on deals, contacts, and projects | | | | | Text, number, date, URL (no filtering) |
| Drag-and-drop tasks across customizable columns | Visual deal pipeline with Kanban layout | You cannot view tasks in a kanban board | Boards can be viewed in Kanban style | Kanban view added in Dubsado 3.0 (Nov 2025) | | Kanban view (limited customization) |
| Bulk-edit tasks like a spreadsheet | List view for deals, contacts, and activities | You cannot view tasks in a table | Boards default to table view | Table view is the default task display in Dubsado 3.0 | | Basic table view (no bulk editing) |
| Clean task lists with clear hierarchy | List view available for deals and activities | You can view projects in a list | Items can be viewed as lists | You can manage tasks in simple lists | | Simple list view with basic sorting |
| See tasks and deadlines on a calendar | Activity calendar with sync | You can see bookings on a calendar | Calendar view is supported | You can see deadlines and appointments on a calendar | Calendar shows events, not tasks | Calendar view for tasks and deadlines |
| Plan work visually with task order and dependencies | | You cannot view work on a gantt chart | Gantt view is supported on higher plans | You cannot view work on a gantt chart | | Gantt chart with drag-and-drop |
| Break work down into multiple nested levels | Sub-tasks in Projects add-on (basic) | You cannot split tasks into subtasks | | You cannot split tasks into subtasks | | Nested subtasks supported |
| Turn emails into tasks without manual copying | No email-to-task conversion | Not supported (email sync only) | | You cannot create tasks from emails | No email-to-task conversion | No email-to-task conversion |
| Keep discussions tied directly to each task | Notes and comments on deals and activities | You cannot comment on tasks | | You cannot comment on tasks | Team discussion on projects | Comments stay attached to tasks only |
| Store files directly on the task they belong to | File attachments on deals and contacts | You can share files, but not attach them to tasks | Files can be attached to items | You can upload files, but not attach them to tasks | Files can be attached to projects | File attachments (no file manager) |
| Define priority levels that fit your workflow | | You cannot set task priorities | Priority columns are supported | You cannot set task priorities | | |
Task labels & color coding | Use unlimited labels to visually organize tasks | Deal labels with custom colors | You cannot label or color-code tasks | Status and label columns are supported | You cannot label or color-code tasks | No task labels or color coding | No color coding (labels only) |
| Assign tasks to one or multiple teammates | Single owner per deal or activity | You cannot assign tasks to multiple people | Multiple assignees are supported | You cannot assign tasks to multiple people | Tasks can be assigned to team members | One assignee per task (no multi-assign) |
| Reuse task-level structures across projects | Project templates in Projects add-on | You cannot reuse task templates | Board and item templates are supported | You can reuse workflows and form templates | Project templates available | Task templates with dependencies |
| Control access at the individual task level | Visibility groups for deals (not per-task permissions) | You cannot set permissions per task | Permissions depend on board setup | You cannot set permissions per task | No task-level permissions | Project-level only (no task-level) |
| Prevent work from starting out of order | | You cannot link tasks together | Dependencies are supported | You cannot link tasks together | | Waiting on, Blocking, Related to |
| Automate repeating work with flexible schedules | Recurring activities and revenue tracking | You cannot create recurring tasks | Recurring items are supported | You cannot create recurring tasks | | Daily, weekly, monthly, milestones |
| Add task-level fields for tracking custom details | Custom fields on deals, contacts, and activities | | | | | Custom fields (text and number only) |
| Easily track time using timers or manual entries | No built-in time tracking | Basic time tracking (manual entry on desktop, stopwatch on mobile) | Time tracking column (Pro and Enterprise plans only, $19/seat/month) | Built-in time tracker (Premier plan only, enhanced in 3.0) | Timer and manual time entry | Timer and manual time entry |
| Log time directly against tasks and subtasks | | Project-level only, no task-level tracking | You can track time per item | Time tracker available (Premier plan) | Time tracked per service, not per task | Limited to task-level only (no subtask tracking) |
| See time spent per project and per client | | Time tracked at project level | Project time requires rollups | Time tracked per project (Premier plan) | Time tracked per project and client | |
| Clearly separate billable and non-billable time | | Billable time tracking available | Billable logic is not supported | Billable hours logged to invoices (Premier plan) | Billable and non-billable hours supported | Billable and non-billable categorization |
| Turn tracked time into invoices without extra steps | | Invoice from time logs (desktop only) | Invoices are not supported | Tracked time can be added to invoices (Premier plan) | Time entries convert to invoices | One-click invoice from time entries |
| View detailed time reports by task, project, or client | | Basic time logs per project | Time tracking add-on required | Basic time logs (Premier plan) | Detailed time reports available | Detailed timesheet reports |
| See how each team member tracks their time | | Team members can log time on shared projects | Team views require dashboards | You cannot see team time reports | Team time tracking on higher plans | Per-member timesheets with locking |
Create and send proposals | Create proposals clients can review, approve, and sign in one flow | Smart Docs for proposals and quotes (add-on or Professional+) | Smart files combine proposals and contracts | Monday.com is for project management only | Proposals with pricing tables | Estimates only (not full proposals) | Customizable proposals with e-signatures |
Drag-and-drop proposal builder | Create custom, branded proposals without layout limits or code | No visual proposal builder (template-based documents) | You can edit sections, not free drag-and-drop) | Proposals are not supported | You can build proposals using drag-and-drop forms | No visual proposal builder | Visual editor (no true drag-and-drop) |
Reusable proposal templates | Reuse proven proposal layouts across clients | Reusable Smart Docs templates with auto-fill | You can use proposal templates | Proposals are not supported | You can use proposal templates | Estimate templates available | Industry templates plus custom templates |
Real-time proposal analytics | See exactly when proposals are opened and reviewed | Document open tracking and notifications | You can see when a proposal is viewed | Proposals are not supported | You cannot see proposal view analytics | No proposal view tracking | |
Live messenger on proposals | Answer questions directly while clients review proposals | | You cannot chat inside proposals | Proposals are not supported | You cannot chat inside proposals | | No live chat in proposals |
| Move from proposal to contract, invoice, or booking automatically | Deal stage automation when document signed | Complete Smart Files flow | | You can add proposal items like services or products | | Proposal-contract link only (no scheduler) |
Convert proposal to invoice | Create invoices directly from approved proposals | | Accepted proposals create invoices | Invoices are not supported | Accepted proposals create invoices | Convert estimates to invoices | Auto-generate invoice from accepted proposal |
| Offer upsells and add-ons directly inside proposals | No packages or add-ons in proposals | You can offer packages and add-ons | Proposal pricing is not supported | You can offer packages and add-ons | | Packages with single, multi-select options |
Interactive pricing tables | Let clients choose options before approving | No interactive pricing tables | Pricing updates dynamically | | Pricing updates based on selections | | Static pricing only (no client selection) |
Dynamic data and variables | Auto-fill proposal content with client and project data | Auto-populated deal and contact fields in Smart Docs | | | | Basic placeholders available | Basic smart fields (limited variables) |
| Automatically expire proposals after a set date | No document expiration dates | You can set proposal expiry | | You cannot set proposal expiry dates | Manual expiry dates on estimates | Manual expiry dates (no automation) |
| | PDF export for Smart Docs | You can download proposal PDFs | | You can download proposal PDFs | | Basic PDF export (limited branding) |
| Create reusable proposal sections you can reuse on demand | No reusable content blocks | You can reuse proposal sections | | You can reuse form sections | No reusable content blocks | Reusable blocks not supported (templates only) |
Legally binding e-signatures | Collect secure electronic signatures on proposals | E-signatures on Smart Docs (Professional plan and above) | | Monday.com has no e-signatures | Clients can sign documents online | | Basic e-signatures (limited audit trail) |
Custom proposal data fields | Create custom proposal data you can sort, filter, and report on | Custom deal fields populate into documents | | Proposals are not supported | | No custom proposal fields | Text and date custom fields only |
Create and sign contracts | Create, send, and sign contracts in one continuous flow | Smart Docs for basic document signing (not a full contract builder) | Smart files combine contracts and invoices | Monday.com does not handle contracts | Contract creation with automation | | Legally vetted templates with e-signatures |
Drag-and-drop contract builder | Create fully custom contracts with flexible layouts, no code or formatting limits | | You cannot visually build contracts | | You can build contracts using form blocks | | Visual editor (no full drag-and-drop) |
Legally binding e-signatures | Collect secure signatures with audit trails and signer verification | E-signatures on Smart Docs (Professional plan and above) | Contracts support legal e-signatures | E-signatures are not supported | Contracts support legal e-signatures | | Legally binding e-signatures |
Multi-signature / signees | Collect signatures from multiple people on the same contract | Multiple signers supported on Smart Docs | You can collect multiple signatures, with fixed roles | Contracts are not supported | You can collect multiple signatures, setup is limited | | Multiple signers and recipients |
Reusable contract templates | Reuse contract structures to create new agreements faster | Smart Docs templates (not contract-specific) | You can use contract templates | Contracts are not supported | You can use contract templates | | Industry-specific and custom templates |
Auto-reminders automation | Automatically follow up until contracts are signed | Activity reminders (not document-specific reminders) | You can send automatic reminders | Contract reminders are not supported | Reminders send automatically | | Auto-reminders (stop after 16 days overdue) |
| Auto-fill contract content with client and project data | Auto-fill deal and contact data in documents | You can use smart fields in contracts | Contracts are not supported | You can use smart fields in contracts | | Basic smart fields (limited variables) |
Contract automation triggers | Trigger automated workflows the moment a contract is signed | Deal stage change on document signature | Contracts can trigger workflows | Automations apply to items, not payments | Contracts trigger workflows | | Contract & proposal triggers only |
| See when contracts are opened and reviewed | Notifications when documents are opened | You receive contract notifications | Payment notifications are not supported | You receive signing notifications | Email notifications when viewed | Basic email notifications (no detailed tracking) |
PDF download with signature certificate | Download signed contracts with official proof of signature | PDF download of signed documents (no signature certificate) | You can download signed PDFs | Contracts are not supported | You can download signed PDFs | | Basic PDF download (limited certificate) |
Custom signer data fields | Collect structured signer information during signing | | You cannot customize signer fields | Contracts are not supported | You cannot customize signer fields | | Standard fields only (name & email) |
Custom contract data fields | Create custom contract data you can sort, filter, and report on | | | Contracts are not supported | | | Custom fields (contact info only) |
Create invoices and get paid | Send invoices and collect payments in one connected flow | No native invoicing (third-party integrations only) | Invoices with instant online payments | Monday.com does not handle billing | Invoices with payment plans | Full invoicing with online payments | Invoicing with multiple payment options |
| Match invoices to your brand with custom logos, colors, and layout | | | Invoices are not supported | | Customizable invoice branding | Limited branding (logo and colors only) |
Drag and drop invoice builder | Create custom invoice layouts visually without formatting limits | | Fixed themes (non-customizable layouts) | Invoices are not supported | | Template-based editor only | Pre-built templates (no drag-drop) |
| Edit pricing, quantities, descriptions, and structure freely | Product catalog with custom fields (not invoicing) | | Invoices are not supported | | Fully customizable line items | Line items (no advanced customization) |
Item or invoice discounts | Apply discounts at the item or full invoice level | | | Invoices are not supported | | | Discounts (percentage or fixed, no tiered) |
| Create tax rules that match your location and use case | Tax fields on products (not invoicing) | | Invoices are not supported | | | Basic tax configuration (no automation) |
| Accept bank transfers for lower-fee payments | | You can accept bank transfers | Payments are not supported | You can accept bank payments | ACH bank payments supported | ACH via Bonsai Payments (US, UK, CA, AU only) |
| Accept credit and debit cards instantly | Via Zapier or third-party invoicing integration | You can accept payments via Stripe | Stripe works via third-party tools | You can accept payments via Stripe | Stripe payments supported | Stripe payments supported |
| Collect in-person payments when needed | | You cannot accept payments via Square | Payments are not supported | You cannot accept payments via Square | | |
| Let clients pay using PayPal | Via Zapier or third-party invoicing integration | You cannot accept payments via PayPal | Possible via integrations only | You cannot accept payments via PayPal | PayPal payments supported | PayPal payments supported |
Flexible partial payments | Collect deposits and split payments across milestones | | You can accept partial payments | Payments are not supported | You can accept partial payments | Partial payments supported | Partial payments (manual milestone setup) |
| Break invoices into scheduled installments | | You can split invoices into payments | Payments are not supported | You can split invoices into payments | | Payment plans (limited automation) |
Automated recurring invoices | Automatically send invoices on a recurring schedule | | You can schedule payments, not subscriptions | Invoices are not supported | You can schedule invoices, not subscriptions | Recurring invoices supported | Weekly, biweekly, monthly, yearly recurrence |
| Manage ongoing client subscriptions and billing | Recurring revenue tracking (not subscription billing) | You cannot manage subscriptions | Subscriptions are not supported | You cannot manage subscriptions | Retainers available on Plus plan | Recurring invoices (no subscription portal) |
Automated payment reminders | Follow up automatically until invoices are paid | | Payment reminders send automatically | Payments are not supported | Payment reminders send automatically | Automated late payment reminders | Automated reminders (stop after 16 days) |
Reusable invoice templates | Reuse invoice layouts without rebuilding each time | | You can reuse invoice templates | Invoices are not supported | You can reuse invoice templates | Invoice templates available | Templates available (limited customization) |
Multiple currency support | Bill clients globally in their local currency | Multi-currency deal tracking supported | You can use one account currency only | Board currency columns exist | You can use one account currency | | Multi-currency (manual exchange rates) |
Invoice automation triggers | Trigger automated workflows when invoices are sent or paid | | Contracts can trigger workflows | Automations apply to items, not payments | Contracts trigger workflows | | Payment & form triggers only |
| See when invoices are opened and paid | Notifications when documents are opened | You receive contract notifications | Payment notifications are not supported | You receive signing notifications | Email notifications when viewed | Email notifications (no real-time tracking) |
Built-in expense tracking | Track project-related costs alongside invoices | | You cannot track expenses | Expenses are not supported | You cannot track expenses | Full expense tracking with receipts | Expense tracking (auto-categorization via bank sync) |
| Collect upfront payments before work starts | | | Invoices are not supported | | Deposit invoicing supported | Deposits supported (manual collection) |
Auto-invoice billable time | Turn tracked time into invoices automatically | | There is no time to convert | Monday.com has no invoicing | There is no time to convert | Time to invoice conversion | Time-to-invoice (manual confirmation required) |
Custom invoice data fields | Create custom invoice data you can sort, filter, and report on | | | Invoices are not supported | | | Text and date custom fields only |
Centralized unified inbox | Manage email, chat, and messages from one shared inbox | Email inbox for sales communications (not a unified inbox) | Messages and emails live in one inbox | Updates inbox exists for board activity | Messages and emails live in one place | | A unified client inbox is not supported |
| Connect and manage all your email accounts in one place | Full email sync with Gmail and Outlook (two-way) | | Email-to-board is supported | | | Send-only (no inbox sync) |
| Add real-time chat to your website and client portals | Live chat via LeadBooster add-on | You cannot add live chat to your site | Live chat is not supported | You cannot add live chat to your site | | |
| Message teammates privately without leaving your workspace | No direct messaging between users | | Direct messages are supported | | | Direct messaging is not supported |
Contextual project conversations | Keep conversations tied directly to the project they belong to | Deal and activity notes with team mentions | Messages are tied to projects | Comments stay tied to items | Messages are tied to projects | Project discussions available | No in-app project messaging |
| Create shared spaces for team-wide discussions | | You cannot create team channels | Updates act like channels | You cannot create team channels | | Team chat is not supported |
| Organize channels by team, topic, or workflow | | Channels are not supported | Board updates can be organized | Channels are not supported | | |
| Notify teammates instantly inside conversations | @mention team members in notes | You cannot mention teammates | | You cannot mention teammates | | |
| See when messages are read | Email open tracking (not message read receipts) | You can see when clients read messages | Seen indicators exist in updates | You can see when clients read messages | | Read receipts are not supported |
| Share files directly inside conversations | | You can share files in messages | Files can be shared in updates | You can share files in messages | | Share files and links in portal messages |
| Collaborate on incoming emails as a team | No shared inbox (individual email sync only) | | | | | |
| Access and respond to messages on mobile | Email accessible in mobile app | | Mobile app includes inbox | | | |
| Reply from your email client and keep conversations synced | Email replies sync to deal history | Email replies sync to conversations | Email replies create board items | Email replies sync to conversations | | |
| Keep all client and project files in one organized place | File attachments on deals and contacts (no centralized file manager) | Files exist per project only | Files are item-based, not a file system | Files are stored per project only | Basic file storage in projects | Project document storage with client access |
Advanced folder organization | Organize files by project, client, or structure you choose | | Fixed themes (non-customizable layouts) | 3-level folder hierarchy within workspaces | | | Project-level only (no granular) |
| Control who can view or edit folders | | Fixed themes (non-customizable layouts) | Board-level permissions only | | | Project-level only (no granular) |
| Group files by person when needed | | Fixed themes (non-customizable layouts) | Files are item-attached, not person-based | | | |
| Keep files scoped to each project | | Fixed themes (non-customizable layouts) | Files organize within board folders | | Files organized by project | Project-based file sections in portal |
| Preview files instantly without downloading | Basic file previews for common formats | Fixed themes (non-customizable layouts) | Files Gallery preview view | | | |
| Capture file metadata you can sort and filter | | You can add custom fields | Custom form fields are supported | You can add custom fields to forms and records | | Contact info only (no CRM fields) |
| Create and edit documents directly inside Plutio | Smart Docs for document creation (not a full document editor) | Fixed themes (non-customizable layouts) | WorkDocs for embedded editing | | | No built-in document editor |
Comments on files and docs | Leave comments directly on files and documents | | Fixed themes (non-customizable layouts) | File annotation and comments | | | No file commenting system |
| Move, tag, or manage many files at once | | Fixed themes (non-customizable layouts) | Bulk select in Files Column | | | |
| Find files quickly using search and filters | Search files within deals and contacts | Fixed themes (non-customizable layouts) | Search across boards and files | | | |
| Sync files with Google Drive or Dropbox | Google Drive and OneDrive integrations | Fixed themes (non-customizable layouts) | Google Drive, Dropbox, Box, OneDrive | | Dropbox and Google Drive integrations | |
| Restrict access with permissions or passwords | Visibility groups for deal access | Fixed themes (non-customizable layouts) | Board-level sharing controls | | | |
| Share files externally with controlled access | Smart Docs sharing links (not general file sharing) | Fixed themes (non-customizable layouts) | | | | Portal sharing only (no direct file links) |
| Let clients book meetings directly without back-and-forth emails | Meeting Scheduler included (Growth plan and above) | Scheduler with intake forms | Monday.com does not have scheduling | Custom scheduler with workflows | | Booking pages with calendar sync |
| Build a fully branded, customizable booking system using a drag-and-drop editor | Scheduling page with limited branding | Branding options are limited | Booking pages are not supported | Branding options are limited | | Custom branding on booking pages |
Advanced availability management | Define flexible availability rules applied automatically to bookings | General availability and specific time proposals | You can control availability | Scheduling is not supported | You can control availability | | Event types with availability windows |
| Add buffer time automatically between meetings | Buffer and time settings between appointments | | Scheduling is not supported | | | Buffer times (no daily limits) |
| Create unlimited booking types with different rules and setups | One meeting link on Growth plan (unlimited on higher plans) | You can offer multiple session types | Scheduling is not supported | You can offer multiple appointment types | | Custom event types with different durations |
Calendar sync (Google/Outlook) | Two-way calendar sync that stays up to date automatically | Google Calendar and Outlook sync | Fixed themes (non-customizable layouts) | Calendar sync is supported | | Calendar sync for late payments only | Calendar sync (Google and Outlook only) |
Customizable booking confirmations | Fully customizable confirmation pages with no layout or branding limits | Basic confirmation emails | Confirmation customization is limited | Scheduling is not supported | Confirmation customization is limited | | Email customization (limited template control) |
| Send bookers anywhere after scheduling, not just a fixed thank-you page | No redirect after booking | You cannot redirect after booking | Scheduling is not supported | You cannot redirect after booking | | Redirect supported (basic URL redirect) |
Booking automation triggers | Trigger automated workflows the moment a meeting is booked | Activity created on booking (limited automation) | Contracts can trigger workflows | Automations apply to items, not payments | Contracts trigger workflows | | Booking triggers (limited action types) |
| Send automatic reminders without manual follow-ups | Activity reminders (not meeting-specific reminders) | Meeting reminders send automatically | Notifications exist, not bookings | Meeting reminders send automatically | | Auto-reminders (email only, no SMS) |
Automatic timezone detection | Handle timezones automatically without manual adjustments | Automatic timezone detection for scheduling | Timezones adjust automatically | Timezone exists per account | Timezones adjust automatically | Timezone support for invoicing | Timezone detection (basic support) |
Paid appointments (Stripe/PayPal) | Collect payments during booking without extra steps | | Fixed themes (non-customizable layouts) | Monday.com has no scheduling | | | Require payment to book via Bonsai Payments or Stripe |
| Build booking forms with full control over questions and layout | Extra fields on booking page (limited customization) | | Booking forms are not supported | | | Custom intake questions and forms on booking events |
Minimum notice / daily booking limits | Set booking limits to control lead time and daily volume | Minimum notice and scheduling window settings | You can set booking limits | Scheduling is not supported | You can set booking limits | | Notice periods (no per-event daily limits) |
Rescheduling and cancellation controls | Define flexible rules for rescheduling and cancellations | Basic rescheduling option on booking page | Clients can reschedule or cancel | Monday.com has no scheduling | Clients can reschedule or cancel | | Clients can reschedule or cancel from confirmation email |
Automated workflows builder | Build advanced workflows visually without code or rigid templates | Visual workflow automation builder (Growth plan and above) | AI-powered workflow builder with branching | AI-powered cross-board workflows | Visual node-based Flows builder | | Contract, proposal, invoice, form triggers |
| Start workflows from real events across projects, clients, and payments | Deal, activity, contact, and email triggers | You can automate actions with workflows | Item-based automations are supported | You can automate automation actions with workflows | Limited payment and invoice triggers | Contract signed, proposal accepted, form filled |
| Run workflows on schedules you control, not fixed intervals | Recurring activities only (no schedule-based automations) | Workflows cannot repeat on a schedule | Recurring automations exist with limits | Workflows cannot repeat on a schedule | | |
| Chain multiple actions into one continuous automation | Multi-step automation sequences supported | Workflows can include multiple steps | Multi-step automations are supported | Workflows can include multiple steps | | |
| Create conditional paths instead of one-size-fits-all flows | Conditional actions (Premium plan and above) | Branching exists, but options are limited | Conditional logic is supported | Branching exists, but is limited | | |
| Add precise timing between steps, down to minutes or days | Wait and delay actions in workflows | You can delay workflow steps | | You can delay workflow steps | | |
| Create, update, or move records automatically across the system | Create and update deals, contacts, and activities | Creation actions are limited | Tasks and boards can be created automatically | Creation actions are limited | | Auto-create (projects and clients only) |
| Reorganize work automatically without manual cleanup | Move deals between pipelines (no duplicate action) | Items cannot be duplicated automatically | Items can duplicate automatically | Items cannot be duplicated automatically | | |
| Automatically archive or remove records based on rules | Archive deals (no delete automation) | Items cannot be deleted via automation | Items can delete automatically | Items cannot be deleted automatically | | |
| Trigger or receive real-time events from external systems | Webhooks and API integrations supported | You cannot use APIs or webhooks | API and webhooks are supported | You cannot use APIs or webhooks | | Webhooks (outgoing only, no incoming) |
| Send automated emails tied to real workflow events | Send automated emails from workflows | Workflows can send emails | Emails can be sent via automations | Workflows can send emails | Automated invoice and reminder emails | Logo & colors (no custom domain) |
| Add notes or comments automatically where work happens | Add notes via automation (not comments) | You cannot post comments via automation | | You cannot post comments via automation | | |
| See exactly what ran, when, and why | Automation execution history and logs | You cannot view automation logs | Automation logs are supported | You cannot view automation logs | | |
| Pass data between steps dynamically without manual mapping | Dynamic field values in automation actions | | Formula and column values can be reused | | Basic invoice placeholders | |
| Run workflows that span projects, tasks, proposals, invoices, and more | Deals link to contacts, organizations, and activities | Forms, bookings, and payments trigger workflows | Cross-board automations are supported | Forms, payments, and bookings trigger workflows | Clients link to invoices and projects | |
| Build fully branded forms that match your workflow and client experience | Web forms via LeadBooster add-on (limited branding) | Questionnaires with limited styling | WorkForms with branding and conditional logic | Branded forms with smart fields | | Branded intake and questionnaire forms |
Drag-and-drop form builder | Design forms visually with full layout control, no code required | LeadBooster form builder (basic) | You cannot visually build contracts | | You can build contracts using form blocks | | Form editor (no true drag-and-drop) |
| Reuse form structures without rebuilding from scratch | | You cannot reuse form templates | | You can reuse form templates | | Form templates with auto-CRM sync |
| Collect structured data you can sort, filter, and report on | Custom fields from CRM available on forms | You can add custom fields | Custom form fields are supported | You can add custom fields to forms and records | | Custom fields (limited field types) |
| Show or hide fields based on responses, not static forms | No conditional logic on forms | Fields cannot change based on answers | Conditional logic exists in forms | Fields can change based on answers | | Conditional logic (limited complexity) |
Instant email notifications | Get notified immediately when forms are submitted | Notifications on form submission | You can email on submission | Notifications can trigger on submit | You can email on submission | | Email notifications (no customization) |
| Trigger automated workflows when a form is submitted | Lead created triggers automation on form submission | Contracts can trigger workflows | Automations apply to items, not payments | Contracts trigger workflows | | Basic automation triggers (limited actions) |
| Embed forms anywhere without layout restrictions | Embeddable web forms on websites | | | | | Embed via iframe (limited styling control) |
Advanced field preferences | Control required, hidden, and default field behavior | No advanced field preferences | | WorkForms conditional logic | Field behavior is limited | | |
Comprehensive field types | Collect text, files, dates, selections, and more | Basic text, phone, email, and dropdown fields | | Many field types supported | | | |
| Collect legally binding signatures directly inside forms | No signature field on forms | Forms can include signatures | Signatures are not supported | Forms can include signatures | | E-signature field (basic, no advanced options) |
| Accept file uploads as part of form submissions | | | File uploads via WorkForms | | | Clients can upload files to projects |
Redirect after submission | Send submitters to a custom next step, not a fixed thank-you page | Custom redirect URL after form submission | You cannot redirect after submit | | You cannot redirect after submit | | |
| Manage contacts and companies in one connected system | Full CRM with lead and deal management | Pipeline with AI lead prioritization | Contacts via boards, not native CRM | CRM with auto-created client records | Client management included | CRM with Deals pipeline for leads |
| Track organizations, not just individual contacts | Organization management with linked contacts | Companies exist, but contacts come first | Companies can be modeled manually | Companies exist, contacts come first | Client records only (no companies) | Companies (basic info only, no hierarchy) |
Custom contact data fields | Collect and manage structured contact data you define | Custom fields on contacts and organizations | | Custom CRM fields are supported | | | Custom fields (text and select only) |
Complete activity timeline | See every interaction with a client in one place | Full activity timeline on deals and contacts | You can see full activity history | | You can see full activity history | Client activity history available | Activity log (projects and invoices only) |
Contacts labeling and grouping | Organize contacts flexibly without rigid pipelines | Labels, filters, and custom views for contacts | You can tag and segment contacts | Tags and status columns are supported | You can tag and segment contacts | | Tags (no advanced segmentation) |
Comprehensive knowledge base | Create an internal wiki for processes, docs, and guides | | You cannot create an internal wiki | Docs are supported, not a wiki system | You cannot create an internal wiki | | |
Beautiful rich text pages | Write structured, formatted content without complexity | | Not supported (requires integration) | | | | |
| Build deep knowledge hierarchies without limits | | Not supported (requires integration) | | | | |
Granular page permissions | Control exactly who can view or edit each page | | Not supported (requires integration) | | | | |
Custom dashboards and pages | Build dashboards around what matters to you, not fixed metrics | Custom dashboards with drag-and-drop reports | HoneyBook does not have custom dashboards | | Dubsado has a home page, not custom dashboards | | Dashboard (fixed layout, no customization) |
Drag-and-drop dashboard builder | Design dashboards visually with full layout control | Drag-and-drop dashboard with custom reports | Limited dashboard widgets | | | No custom dashboard builder | Pre-configured widgets only |
| Visualize data with customizable charts | Deal, activity, and revenue charts | | | | Financial charts available | Charts (revenue and time only) |
| Track key numbers without manual reporting | Key sales metrics and KPIs displayed | | | | Key financial metrics displayed | Metrics (revenue and project totals only) |
| Monitor progress toward defined goals | Sales goals and progress tracking | Not supported (requires integration) | | | | |
| Add contextual notes directly to dashboards | No notes widget on dashboard | Not supported (requires integration) | | | | |
| View upcoming events alongside work and metrics | No calendar widget on dashboard | | | | | Calendar widget (upcoming tasks only) |
| Track revenue and expenses in the same view | Revenue and deal value reports (not full financial widgets) | Revenue & invoice tracking | No financial widgets in Monday | | Comprehensive financial widgets | Revenue tracking (invoices only, no expenses) |
| Run the entire platform under your brand | | HoneyBook branding, not white-label | Monday.com branding always visible | Dubsado branding, not white-label | Branding on invoices only | Documents and portal only (no admin theming) |
| Apply your brand colors across the system | No interface customization | Color themes on Deliver+ (no Free plan theme customization) | Board colors can be customized | Color themes on Deliver+ (no Free plan theme customization) | No interface customization | No admin interface theming |
| Fine-tune styling beyond basic theming | | You cannot apply custom CSS | Custom CSS is not supported | You cannot apply custom CSS | | |
Custom login/signup pages | Use branded authentication pages instead of generic screens | | Login pages cannot be customized | Custom login pages are not supported | Login pages cannot be customized | | Branded login (fixed layout) |
| Send all system emails with your branding | Email templates with logo and branding | You can brand outgoing emails | Email branding is limited | You can brand outgoing emails | Logo on emails (Premium only) | Logo in emails (no custom templates) |
| Use your own fonts throughout the platform | | You cannot use custom fonts | | You cannot use custom fonts | | |
| Replace all platform logos with your own | Logo upload on documents and emails | | | | | Logo (documents and portal only) |
| Run everything on your own domain | | Not supported (requires integration) | | | | |
| Send emails from your own email infrastructure | Custom email domain for sending (not full SMTP) | Not supported (requires integration) | | | | |
| Embed Plutio directly into your website or product | | Not supported (requires integration) | | | | |
| Shape the platform to match how your business works | Multiple pipelines and custom stages | HoneyBook has fixed workspace | | Dubsado has fixed workspace | Fixed workspace structure | No workspace customization |
| Add, remove, or reorder navigation items freely | Sidebar items can be reordered (limited) | You cannot customize navigation | Workspace structure can be adjusted | You cannot customize navigation | | Fixed menu (no customization) |
| Show different navigation for different roles | Visibility groups control deal access (not menu control) | Menus are the same for all users | Menus cannot change per user | Menus are the same for all users | Fixed menus for all users | |
| Create role types beyond preset permissions | Admin, regular user, and custom visibility groups | You cannot define custom roles | | You cannot define custom roles | | 4 fixed roles (no custom) |
Advanced user permissions | Control access at a granular level | Permission sets with granular access controls (Professional+) | Permissions are not configurable | Advanced permissions are supported | Permissions are not configurable | | Project permissions (no granular control) |
| Support enterprise-grade single sign-on | SAML SSO (Enterprise plan and above) | | Email & password login only | | | Email & password login only |
| Integrate with external systems without lock-in | 400+ integrations in Pipedrive Marketplace | | 200+ integrations plus marketplace | | 100+ integrations available | Integrations (Zapier and Make only) |
| Connect to thousands of apps without custom code | Full Zapier integration supported | You can connect HoneyBook to Zapier | | You can connect Dubsado to Zapier | | Zapier (limited triggers and actions) |
| Build advanced automation scenarios visually | Make.com integration supported | You cannot connect via Make | | You cannot connect via Make | | Make.com (limited modules) |
| Connect services without usage-based limits | | You cannot connect via Pabbly | | You cannot connect via Pabbly | | |
| Build custom integrations with full system access | | | | | | REST API (read-only, limited endpoints) |
Incoming & outgoing webhooks | Send and receive real-time events | Webhooks supported for real-time events | | | | | Webhooks (outgoing only, limited events) |
| Access your business from native mobile apps | iOS and Android apps available | Full-featured iOS and Android apps | Full-featured mobile apps | iOS and Android with Tap to Pay | | Mobile apps (iOS and Android, limited features) |
| | | You can use HoneyBook on iOS | | You can use Dubsado on iOS | | iOS app (basic features only) |
| Full-featured Android app | Full Android app available | You can use HoneyBook on Android | | You can use Dubsado on Android | Full Android app available | Android app (basic features only) |
| Native macOS app for desktop workflows | No Mac desktop app (web-based only) | | Desktop app wraps the web version | | | |
| Native Windows app for desktop workflows | No Windows desktop app (web-based only) | | Desktop app wraps the web version | | | Web only (no Windows app) |