Running a client project: Paymo vs Plutio
A web designer lands a new client and sends a quote. Here is what happens next in each tool.
What follows depends entirely on which tool they're in. Here's Paymo:
- Send the proposal from Bonsai or PandaDoc ($15-$39/month extra). The client signs outside Paymo.
- Open Paymo and create a new project manually. Copy the client name, deliverables, and deadline from the proposal. Nothing carries over automatically.
- Build the task list from scratch or apply a project template. Assign tasks to team members.
- Start timers against each task as the work progresses. Hours accumulate in the time report.
- Generate an invoice from the logged hours. Send it by email. The client pays via the PayPal or Stripe link included.
- Field client status emails throughout, since no portal exists where they can check on their own.
In Plutio, the same scenario looks like this:
- Send the proposal from Plutio with pricing, deliverables, and scope in one document. The client receives it in the portal.
- The client signs the contract and pays the deposit. The project auto-creates from the template attached to the proposal. No manual setup.
- Tasks are already in place from the template. Assign team members, start timers.
- The client logs into the portal at the freelancer's domain and sees task progress, files, and messages without a status email.
- Time logs convert to an invoice. The client pays from the portal. Payment status updates in the project automatically.
Paymo covers project management and time tracking. Plutio handles those same functions plus the proposal, the contract, and the client portal that surround them.
Where Plutio wins (the proof)
1. No proposals or contracts in Paymo
Paymo: The Paymo feature list includes no proposal builder, contract tool, or e-signature capability. New client engagements require a separate tool for both.
Plutio: Proposals with pricing tables, contracts with e-signatures, and automatic project creation on signing are all built in.
The proof: Paymo's pricing page lists all features per plan. Proposals and contracts do not appear at any tier.
2. No client portal or white-labeling in Paymo
Paymo: Guest access gives limited project visibility inside the Paymo interface. There is no custom domain, no branded login page, and no way to remove Paymo branding from the client-facing view.
Plutio: The client portal runs at a custom domain with full branding. The client sees the freelancer's logo, colors, and domain throughout.
The proof: Paymo's feature overview covers project management, time tracking, and invoicing with no mention of a white-labeled client portal.
3. Paymo requires add-on tools at extra cost
Paymo: A complete freelance stack on top of Paymo Starter ($5.90/user/month) adds Bonsai ($15/month) for proposals and contracts, and Calendly ($10/month) for scheduling. The combined total reaches $30.90/month for one person before adding e-signatures separately.
Plutio: The solo plan at $19/month includes proposals, contracts, projects, time tracking, invoicing, scheduling, and the client portal.
The proof: Bonsai's pricing and Calendly's pricing publish publicly alongside Paymo's pricing.
When Paymo is the stronger fit
No tool fits every workflow. Paymo may be the right choice if:
- Your agency already has proposals and contracts handled elsewhere. If the team uses PandaDoc or HoneyBook and those workflows are established, replacing them means retraining the team on a new system for a function that already works.
- You need deep resource management for a large team. Paymo's resource planner shows capacity and workload across many team members with visual detail that suits agencies managing 10+ people simultaneously.
- Your billing model centers on hourly tracking. Paymo's timer system and invoice-from-logs workflow are genuinely mature. If proposals and contracts are already covered by a tool your team knows, there's no reason to disrupt that.
- Your clients don't need a portal. Some clients prefer email updates and don't log into portals. If that workflow satisfies clients and the business runs well on it, the portal advantage doesn't apply.
Freelancers who want proposals, projects, time tracking, and client visibility in one place, without juggling multiple subscriptions, will find Plutio a stronger fit.
Why they switched: real outcomes
Kelly Wade, a freelance designer, went from juggling four separate tools to running every client engagement from one platform. Proposals go out through Plutio, contracts get signed there, and clients check project progress in the portal without sending status emails.
Yaz Marketing cut the time spent on client onboarding by moving proposals, contracts, and project setup into a single connected flow. The intake process that used to take an afternoon of copy-pasting between tools now runs in under an hour.
Two different freelancers, two different workflows, both landing in the same place: fewer tools, fewer handoffs, one platform that covers the whole thing.
Final verdict
Paymo's gaps aren't on the roadmap. The tool was built for project execution, not the full client relationship. That's a real limitation at $5.90/month just as much as at $16.90/month.
Paymo holds a G2 rating of 4.6/5 from 594 reviews. The praise consistently centers on time tracking and project management, not client onboarding, not proposals, not portals.
Plutio covers the same project management and time tracking ground while adding the full client lifecycle layer. The $19/month solo plan includes everything a single freelancer needs from the first proposal to the final payment.
The bottom line: Paymo covers hour-based billing and project execution, but it has no proposals, contracts, scheduling, or client portal. Plutio covers the proposal, the project, the time log, the invoice, and the client portal in one place.
How to switch from Paymo to Plutio
Active Paymo projects don't need to move. Run both tools in parallel while existing projects close, and start new engagements in Plutio from day one.
Step 1: Export Paymo data
In Paymo, go to Account Settings and use the export function to download projects, tasks, clients, and time entries as CSV files. Invoices export separately from the Invoicing section.
Step 2: Import into Plutio
Plutio's CSV import maps client names, project names, and task lists. Time entries import into the timesheets section. The support team assists with custom field mapping for larger datasets.
Step 3: Build proposal and project templates
Create proposal templates for common project types in Plutio. Link each template to a project template so the signed proposal auto-creates the project. Existing Paymo project templates inform the task structure here.
Step 4: Configure the client portal
Connect a custom domain, upload a logo, and set brand colors. Invite existing clients to the portal. Active Paymo projects finish in Paymo while new engagements start in Plutio.
Start your free trial and use the built-in live chat to reach the team directly. They'll walk you through any migration question.
Research & Sources
Paymo's feature set and pricing come from their published plans and G2 reviews. Plutio's pricing comes from the current published rate. Everything below links directly to the source. If anything has changed since March 2026, the link will show it.
Pricing verification sources
- Plutio: Official pricing, GetApp reviews
- Paymo: Official pricing, G2 reviews
Verification methodology
For each feature in the comparison table:
- We consult official product documentation
- We verify with multiple third-party sources (G2, GetApp, TrustRadius)
- We cross-reference with video demonstrations and user reviews
- We update pricing monthly based on current published rates
If you find any inaccuracies, please let us know so we can investigate and update immediately.
