TL;DR
Task comments in Plutio let freelancers and agencies discuss work directly on the task, with @mentions that trigger cross-device notifications, emoji reactions, file attachments, and a one-click option to convert any comment into a new task.
Plutio attaches every comment thread to the task itself, so feedback, files, and decisions stay tied to the work instead of scattering across Slack channels, email inboxes, and shared drives. Over 65% of Plutio teams with 3+ members use task comments daily to coordinate deliverables, share revisions, and flag blockers without leaving the project. The core advantage: when a comment surfaces new work, one click converts that comment into its own task with the original context preserved, so nothing discussed gets lost or forgotten.
Task comments come with all Plutio plans starting at $19/month, with a 7-day free trial. Comments appear on every task by default, with no setup or configuration needed to start using them.
What task comments are
Task comments are threaded conversations attached to individual tasks inside a project, where team members post updates, share files, @mention collaborators, and react with emojis, creating a permanent record of decisions and feedback tied to the work itself.
In Plutio, every task has a comment thread below the task details. Team members type comments using rich text formatting, attach files by dragging them into the comment box or clicking the attachment icon, and @mention teammates by typing the @ symbol followed by a name. Each comment stores the author, timestamp, and any attached files, so the full conversation history is always visible in context.
@mentions and cross-device notifications
Typing @ in a comment opens a dropdown of team members. Selecting a name sends a notification to that person across four channels: web push, desktop app, mobile app, and email. Notification preferences are configurable per user in Settings, with separate toggles for task comments, mentions in comments, and mentions in task descriptions. @mentions ensure the right person sees the right message without relying on them to check the task manually.
Emoji reactions and custom emojis
Every comment supports emoji reactions, and Plutio workspaces can configure up to 30 custom emojis in Settings > Comments. Reactions serve as lightweight acknowledgments, so a thumbs-up on a comment replaces a "sounds good" reply that adds noise to the thread. Custom emojis let teams create workspace-specific reactions like a company logo or a "shipped" badge for completed deliverables.
Save comment as task
When a comment reveals work that needs doing, clicking "Save comment as task" converts the comment text into a new task. The original comment stays in the thread as a reference, and the new task appears in the project ready for assignment, due dates, and subtasks. Converting comments to tasks closes the gap between discussion and action, so work that surfaces in a thread does not stay buried in a conversation.
We stopped losing feedback after switching to Plutio. Every revision request stays on the task, and when a comment needs its own task, one click handles the conversion.
Why task comments matter for project teams
Without comments attached to tasks, project feedback splits across email threads, Slack messages, and meeting notes, forcing team members to reconstruct decisions from scattered sources before doing the actual work. A developer working on three client projects checks Slack for designer feedback, email for client approval, and a Google Doc for the brief, spending 20 to 30 minutes per task just gathering context that should already be in one place.
The cost compounds with team size. A four-person agency working on 15 active tasks per week generates 50 to 80 pieces of feedback weekly. When that feedback lives in Slack, the average message has a useful lifespan of about 18 hours before new messages push the context out of view. Searching Slack for "that comment about the homepage banner" three days later returns dozens of results across multiple channels, and the file attachment from the original thread may have been overwritten by a newer version. Asana includes task comments but caps custom fields and advanced features behind Business and Enterprise plans starting at $24.99/user/month billed annually. ClickUp offers comments with nested replies but has a steeper learning curve due to its layered hierarchy of spaces, folders, and lists, which adds configuration overhead before teams can start commenting on tasks.
Feedback that lives outside the task creates a second job: before doing the work, someone has to find and compile every relevant message, file, and decision from multiple tools. Task comments eliminate that retrieval step entirely.
Plutio keeps comments, files, mentions, and reactions on the task itself, so every piece of context is visible the moment a team member opens the task. No searching, no cross-referencing, no reconstructing decisions from memory.
How task comments work in Plutio
Open any task in Plutio, type a comment in the text box at the bottom, @mention teammates, attach files, and post. Comments appear in chronological order on the task, and mentioned teammates receive notifications across web, desktop, mobile, and email.
Task comments work on every task in every project, with no setup required. The comment box supports rich text formatting and file attachments out of the box.
Step by step
- Step 1: Open a task in any project. The comment thread appears below the task details section. Click the comment input box at the bottom of the task.
- Step 2: Type a comment using rich text formatting. To mention a teammate, type @ and select the name from the dropdown. The mentioned person receives a notification on web, desktop, mobile, and email based on their notification preferences.
- Step 3: Attach files by clicking the attachment icon or dragging files into the comment box. Attached files display inline in the comment thread and remain accessible from the task.
- Step 4: Post the comment by clicking the Send button or using a keyboard shortcut. The posting method is configurable per workspace: Send button, Shift+Enter, or Cmd/Ctrl+Enter. A real-time typing indicator shows other team members when someone is writing a comment.
- Step 5: React to any comment with an emoji by hovering over the comment and clicking the reaction icon. Edit or delete comments after posting if corrections are needed. To convert a comment into a new task, click "Save comment as task" and the comment text becomes a new task in the project.
Practical tip: configure the posting method in workspace settings to match team preference. Shift+Enter works well for teams that write multi-line comments, while Cmd/Ctrl+Enter prevents accidental sends on single-line updates.
Who needs task comments
Freelancers and agencies managing client projects with multiple stakeholders, revision cycles, and deliverables get the most value from task comments, especially designers, developers, copywriters, and virtual assistants coordinating work across distributed teams.
A freelance designer handling five client projects with two to three revision rounds each generates 30 to 50 feedback exchanges per week. Without task-level comments, those exchanges scatter across email and Slack, and reconstructing the revision history for a single deliverable takes 10 to 15 minutes. With task comments, every revision request, file attachment, and approval lives on the task, so the full history is visible in one scroll. Freelancers managing subtasks and task dependencies benefit most when comments on parent tasks capture the reasoning behind how work was split and sequenced.
Agencies with 3 to 10 team members need comment notifications that actually reach the right person at the right time. Plutio sends @mention notifications across web, desktop, mobile, and email simultaneously, so a developer mentioned in a comment while away from the desktop still sees the notification on the mobile app. Monday.com offers task-level updates but charges $12/seat/month on the Standard plan for basic commenting, and guest access requires Business plan at $22/seat/month billed annually. Plutio includes task comments, @mentions, reactions, and file attachments on all plans at $19/month flat, with no per-seat pricing that increases costs as the team grows.
Freelancers switching from Asana often want commenting and project management in a workspace that also handles invoicing, contracts, and proposals, so the project discussion and the business paperwork live under one login instead of being split across Asana and a separate billing tool.
Bottom line: any freelancer or agency with revision-heavy client work and more than one person touching a deliverable saves 2 to 4 hours per week by keeping feedback on the task instead of chasing context across email, Slack, and shared drives.
