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The Freelancer Magazine

Still Using PandaDoc? There's a Better Way (2026)

Proposals get signed in PandaDoc, but invoicing and pricing tables were removed from the Starter plan and now require Business at $49-65/user/month. Even at the Business tier, project management, time tracking, client portals, and the connection between a signed proposal and the invoice that bills for it all require separate tools.

Plutio starts at $19/month and connects proposals to the project management, time tracking, invoicing, and client portals that follow. Pricing tables and built-in e-signatures come standard. A signed proposal auto-creates a project with tasks and deadlines, tracked hours feed into invoices with Stripe and PayPal collection, and clients view progress and pay from a branded portal at a custom domain.

Last updated March 2026

Real PandaDoc Reviews
Trustpilot
1.0

We encountered a limitation and requested a pro rated refund. The company refused. If you plan on using this software, understand there are more limitations than advertised.

Trustpilot
2.0

Customer support has been consistently slow and often unhelpful. I also experienced an unexpected annual renewal charge after initially using a month-to-month plan.

Trustpilot
1.0

I subscribed to the free trial and forgot to cancel. They refused to refund despite my two requests. I'm a solo entrepreneur and simply can't afford it.

Trustpilot
1.0

We're being forced to upgrade to the much more expensive Enterprise plan just to keep using a small add-on that was previously available separately. Support quality has gone down while prices have nearly doubled.

Trustpilot
1.0

Suddenly ambushed by their new model. We can no longer send documents to more than 2 recipients, and must pay $105/month for 3 seats.

Common questions about switching from PandaDoc

Why did PandaDoc remove invoicing from Starter?

PandaDoc moved invoicing, pricing tables, and connected payments from the Starter plan (formerly Essentials) to the Business tier at $49-65/user/month. The Starter price stayed the same. Freelancers who chose PandaDoc for invoicing now need a separate tool or an upgrade that costs 2-3x more. Plutio includes invoicing with payment processing on every plan from $19/month.

How much does a full PandaDoc workflow cost?

PandaDoc Starter costs $19-35/user/month for proposals only. Adding Asana for projects ($10.99/month), Toggl for time tracking ($9/month), and FreshBooks for invoicing ($17-55/month) brings the total to $56-109/month across four tools that don't share data. Plutio handles proposals, projects, time tracking, and invoicing together from $19/month.

Does PandaDoc have project management?

PandaDoc has no project management at any tier. After a proposal gets signed, the freelancer creates the project manually in a separate tool. The scope from PandaDoc and the tasks in the project tool don't stay connected. Plutio auto-creates projects from signed proposals with tasks, deadlines, and milestones based on the proposal scope.

Can PandaDoc track time?

PandaDoc has no time tracking at any tier. Freelancers need Toggl, Harvest, or Clockify as a separate subscription, then manually match hours to invoice line items by hand. Plutio's time tracking lives inside every project, and tracked hours convert to invoice line items directly.

Does PandaDoc have a client portal?

PandaDoc has no client portal. Clients receive documents by email and sign in a one-time view. After signing, there's no dashboard for project progress, files, or invoices. Plutio's client portals give every client a branded login with projects, files, invoices, and messages in one view.

Can Plutio replace PandaDoc for proposals?

Plutio includes a proposal builder with drag-and-drop sections, pricing tables, optional add-ons, and built-in e-signatures. Signed proposals auto-create projects, which PandaDoc cannot do. PandaDoc offers more document templates and deeper document automation, but Plutio connects proposals to the entire post-signature workflow.

Does PandaDoc support recurring invoices?

PandaDoc's invoicing (Business tier only, $49-65/user/month) handles basic invoice creation but lacks recurring invoices, expense tracking, and multi-currency support. Plutio includes recurring invoices with auto-send, late payment reminders, and multi-currency billing on every plan.

What do PandaDoc reviews say about support?

PandaDoc holds a 3.0/5 on Trustpilot across 644 reviews. Common complaints include slow support response times, denied refund requests, and features removed without notice. Multiple reviewers describe being locked into annual contracts after plan changes reduced what they paid for.

Does PandaDoc's free plan work for freelancers?

PandaDoc's free eSign plan allows 5 documents per month with PandaDoc branding on every document. There are no pricing tables, no templates beyond basic ones, and no invoicing. For occasional e-signatures, the free plan works. For running a freelance business, the free plan covers e-signatures but not proposals with pricing tables, projects, invoicing, or time tracking.

How do PandaDoc proposals land in spam?

Multiple G2 and Trustpilot reviews report PandaDoc proposals landing in client spam folders. Email deliverability issues mean some proposals never reach the client's inbox, causing missed deadlines and lost deals. Plutio sends proposals through its own platform, and clients access them through their portal login.

What's included in Plutio's free trial?

Plutio's 14-day trial includes every feature PandaDoc charges Business pricing for, plus features PandaDoc lacks entirely: project management with Kanban and Gantt views, time tracking at the task level, invoicing with Stripe and PayPal collection, and branded client portals. No credit card required and no document limits.

Can I keep PandaDoc while transitioning to Plutio?

Yes. Proposals already sent through PandaDoc stay there. New proposals go through Plutio where the signed document creates the project automatically. PandaDoc's free eSign plan (5 documents/month) keeps old documents accessible while new client work runs through Plutio.

Ready to stop treating proposals and projects as separate workflows?

One platform where proposals create projects and feed invoices

Plutio connects proposals with e-signatures to project management, time tracking, invoicing, and branded client portals. Free for 14 days, no credit card required.

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Plutio - Your entire business, one login away