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The Freelancer Magazine

Still Using Teamwork? There's a Better Way (2026)

Teamwork charges per user per month for project management, and invoicing, CRM, and help desk are separate paid products that each add their own subscription, and even across the full product suite, there's no proposal builder with interactive pricing, no contracts with e-signatures, no payment collection through Stripe or PayPal, and no branded client portal at a custom domain.

Plutio starts at $19/month and connects project management to proposals, invoicing, contracts, and client portals in one subscription. Tasks run on Kanban boards and Gantt timelines, signed proposals auto-create projects with deadlines and deliverables, tracked hours convert to invoice line items with payment processing included, and clients see project progress and pay from a portal branded with a custom logo and domain.

Last updated March 2026

Real Teamwork Reviews
Trustpilot
1.0

I love Teamwork, but I now have to give them 1 star because they've fallen into the money-hungry trap. Features locked behind credits.

Trustpilot
1.0

Pricing structure for gated features makes no sense. The retainer budgeting limit had been reached and there was no way around it.

Trustpilot
1.0

Avoid this company. The software has always been pretty basic. Now everything is tied to limited credits.

Trustpilot
1.0

Every single time I went to produce a report, I would have to email their support because something wasn't working.

Trustpilot
1.0

The latest changes they made to the boards make them unusable. Everything is tied to limited credits now.

Common questions about switching from Teamwork

Does Teamwork include invoicing?

Teamwork doesn't include invoicing in the project management product. Agencies using Teamwork connect to FreshBooks, Xero, or QuickBooks for billing, which adds a separate subscription and keeps project data and billing data in different systems. Plutio includes invoicing connected to time tracking on every plan.

How much does a full Teamwork workflow cost?

Teamwork Grow costs $19.99/user/month. A 3-person team pays $60/month for project management alone. Adding FreshBooks for invoicing ($17-55/month) and DocuSign for contracts ($15-45/month) brings the total to $92-160/month across three tools that don't share data. Plutio starts at $19/month with projects, invoicing, proposals, contracts, and client portals included in one subscription.

Does Teamwork have proposals with e-signatures?

Teamwork has a basic Quotes feature that generates price estimates, but quotes don't include e-signatures, interactive pricing tables, or automatic project creation on signing. Most agencies use PandaDoc or Proposify for proposals and DocuSign for signatures, then manually create the project in Teamwork. Plutio includes a proposal builder with pricing tables and built-in e-signatures on every plan.

Can Teamwork process client payments?

Teamwork doesn't process payments. Invoices export as PDFs or route through a third-party invoicing tool, and payment collection happens through separate processors. In Plutio, clients pay invoices directly through Stripe, PayPal, or bank transfer from the invoice or client portal, with no additional payment setup needed.

Is Teamwork's per-user pricing worth it for freelancers?

Teamwork charges per user per month, with the Deliver plan at $10.99/user and the Grow plan at $19.99/user. Solo freelancers pay the same per-user rate as agencies with 50 people. Teamwork's pricing means a freelancer who occasionally invites a subcontractor or virtual assistant sees costs jump with each added seat. Plutio has flat pricing from the base plan without per-user charges.

Does Teamwork have a client portal?

Teamwork lets clients join as free collaborators who see the full project management interface. Clients can view tasks and leave comments, but the experience isn't a simplified portal. There's no combined view of project progress, invoices, and files in one screen, and invoicing lives outside the platform entirely. Plutio's client portals show project progress, invoices, files, and messages in a branded space at a custom domain.

What are Teamwork credits and why do reviews mention them?

Teamwork introduced a credit-based system for certain features like AI assistance and automation. Multiple Trustpilot reviews describe the credit system as frustrating, with previously free features now counting against monthly credit limits. Reviewers report hitting limits mid-month and losing access to features they relied on daily.

Does Teamwork have contracts?

Teamwork doesn't include contract management or e-signatures on any plan. Contracts, NDAs, and service agreements need DocuSign or PandaDoc on top. In Plutio, contracts attach to proposals and projects with built-in e-signatures, and the signed contract becomes part of the client record alongside the project, invoices, and communication history.

Can Teamwork track time for billing?

Teamwork has built-in time tracking that logs hours against tasks. But since billing lives in a different app, every billing cycle means exporting hours and manually matching them against invoice records. In Plutio, tracked hours convert to invoice line items directly with one click.

Is Teamwork CRM included with the project management?

Teamwork CRM is a separate product with its own subscription. Teamwork's project management product includes a basic contacts section, but pipeline management, deal tracking, and CRM automation require the separate CRM product. Plutio includes CRM connected to projects, proposals, and invoicing on every plan.

What's included in Plutio's free trial?

Plutio's 14-day trial opens every feature with no credit card required. Projects, proposals with e-signatures, invoicing with payment processing, time tracking, contracts, and branded client portals all work from day one. There aren't feature gates or credit limits to work around. Plans start at $19/month after the trial.

Can I keep my Teamwork data after switching?

Teamwork's free plan (5 users, 5 projects) keeps access to historical data without ongoing cost. Downgrading to free preserves archived projects while new client work runs on Plutio. Task lists, time logs, and client contacts can be exported as CSV files before or during the transition.

Ready to stop paying per-product for features that belong together?

One platform for projects, proposals, invoicing, and client portals

Plutio connects project management to proposals, contracts, time tracking, invoicing, and branded client portals. Free for 14 days, no credit card required.

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