I’ll use it alongside your accepted proposal (and any notes we both confirm in writing) so we’re on the same page about what I’m doing, what you’re doing, and how sessions run.
By booking, you’re confirming you’re hiring me to provide practical styling support, not to sell you products. You can expect a straightforward process: we start with what you already own, then build gaps and outfits around your real week, your budget, and what you actually wear.
What you booked
A session is scheduled time with me for personal styling work such as a closet edit and wardrobe audit, personal shopping (in-store or online), outfit planning, seasonal refresh planning, fit check, and alterations coordination. Each session lasts the length shown on your booking and happens at the location we agree (your home, a store, or virtual), and you’ve purchased the number of sessions listed on your invoice.
Before the first session, please send what I ask for in advance (typically outfit and closet photos, basic measurements, budget range, and upcoming meetings, events, or travel) and have the items you want help with available and easy to access.
Payment
Sessions are paid for in advance. If you’re booking a single session, it’s paid when you book it. If you’re buying a pack, the pack is paid before its first session.
I’ll send an invoice for any session or pack you book, and every invoice is payable within 14 days of its date. My styling fee covers my time and styling work only. Clothing, shoes, accessories, and alterations are separate and are paid by you directly to the store or tailor, unless you and I agree on a different arrangement in writing before we start.
Rescheduling and no-shows
If you need to reschedule, tell me as soon as you can so I can offer the time to someone else. My cancellation notice window and any late-cancellation or no-show fee are set by me and listed on your invoice. If you cancel inside that window, or you don’t show up, I’ll treat it as a late cancellation or no-show and handle it the way your invoice describes.
If I need to cancel for any reason, I’ll let you know as soon as I can and we’ll reschedule. If rescheduling won’t work, I’ll refund any session time you’ve paid for but didn’t receive.
Using a pack
A pack covers the number of sessions listed at purchase. Sessions are “used” when they are booked and take place, and I’ll help you schedule them in a rhythm that fits your calendar and what you’re trying to get done.
Any expiry period and any rules for unused sessions (for example, whether they carry over, can be paused, or can be transferred) are set by me and listed on your invoice. Refunds are only available if they’re listed on your invoice, and I don’t refund sessions that have already been delivered.
Being in your home
If a session is in your home, you’re responsible for making sure I can get in at the booked time. If you’re sharing keys, entry codes, or building access details, please hand them over directly to me in a way we both consider secure. I’ll only use access details to arrive for our booked session (or for a drop-off or pickup you’ve asked me to handle) and I won’t share them.
For safety and focus, tell me ahead of time who else will be there. If I can’t enter at the booked time, I’ll wait a reasonable amount of time and then treat it as a missed session, handled under the same late-cancellation or no-show terms listed on your invoice.
What this is not
Personal styling is practical support: wardrobe decisions, shopping guidance, outfit planning, and making your closet easier to use. It isn’t therapy, medical care, or a substitute for any health, mental health, or legal professional.
I can help you make clearer choices and reduce second-guessing, but I can’t guarantee a specific result, and I can’t promise that a garment will fit a certain way after alterations. If something you’re dealing with needs medical, mental health, or other professional support, it’s on you to find the right qualified person, and I’ll stay in my lane.
Photos and sharing
Sometimes photos or short videos help me work, like documenting outfits you liked, tracking gaps, or building an outfit grid you can use later. I’ll only take photos or videos of you, your home, or your wardrobe with your permission.
If you ever prefer that I don’t take images, or you want me to stop, tell me and I will. Saying no, or changing your mind later, won’t change the service you’ve booked or how I work with you. I also won’t post or share your images publicly unless you give me clear permission to do that.
Ending the project
You or I can end this arrangement by telling the other in writing. The notice period is set by me and I’ll confirm it with you in writing at the time, since what’s reasonable depends on what we have booked and how far out sessions are scheduled.
If we end things, any sessions you’ve already paid for and haven’t used yet will be handled based on what you’ve booked and what your invoice says about refunds or pack rules. I may also stop working with you immediately if your conduct makes sessions unsafe, if there’s harassment, or if I’m repeatedly unable to access a booked location. In that case, I’ll refund any prepaid session time I haven’t delivered, unless your invoice states otherwise.
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