Free Feature Request Form Template
A feature request form covers the request summary, the problem and workaround, priority, follow-up details, and key marketplace mechanics like supply, payouts, and onboarding.
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Launch pressure has a way of turning “one small change” into a week of payout rules, vendor onboarding questions, and edge cases nobody wrote down. A marketplace platform can’t afford guesswork around supply and money flows, so a feature request form has to pull in concrete facts before anyone estimates scope or risk.
This form opens with Feature request for product, then moves into What we need, which asks for a short summary, the problem being solved, and any current workaround. The questions keep going past the feature itself and into decisions that can make or break marketplace mechanics, like managed supply versus open signup, how split payments and refunds should work, what to build first to prove liquidity, and how vendor onboarding happens without stalling a launch.
- Feature request for product This opening block frames the request as one product change and explains how the answers get reviewed for scope and risk before a follow-up.
- Your name A required name field so the response has a clear owner.
- Email address A required email field for replies and follow-up questions.
- Phone number An optional phone field for cases where a call beats a thread.
- What we need This written block asks for concrete facts so scope, risk, and pricing can be assessed from the answers.
We went from spending hours on every proposal to creating fully customized ones in under 5 minutes. That's not an exaggeration - we timed it.
What this form contains
| Part | What it covers |
|---|---|
Feature request for product | This opening block frames the request as one product change and explains how the answers get reviewed for scope and risk before a follow-up. |
Your name | A required name field so the response has a clear owner. |
Email address | A required email field for replies and follow-up questions. |
Phone number | An optional phone field for cases where a call beats a thread. |
What we need | This written block asks for concrete facts so scope, risk, and pricing can be assessed from the answers. |
Feature name or short summary | A required short summary that makes the request easy to scan and reference. |
Describe the change and the problem it would solve | A required long answer that captures what changes, and what breaks today without it. |
How do you work around this today? | An optional long answer to capture current workarounds and any manual steps. |
How many people or accounts does this affect? | An optional number field that gives a first signal on impact. |
How important is this to your launch or roadmap? | A required priority choice with options from “Critical” through “Low” to anchor urgency in plain terms. |
Best way and time for us to follow up | A required field for contact preferences so follow-up happens in the right channel and window. |
Do we need managed supply or open signup? | A required choice between managed supply, open signup, or a hybrid approach. |
Can you handle split payments, refunds, and chargebacks? | A required choice that clarifies whether payments happen inside the platform, partially outside it, or fully outside it. |
What should we build first to prove liquidity, not features? | A required long answer that keeps the request tied to order flow and demand, not just functionality. |
How do you want vendors onboarded without stalling launch? | A required long answer on onboarding flow, bottlenecks, and what can’t slow down the launch. |
Who it is for
Product teams and founders building marketplace platforms or B2B SaaS who need a consistent way to scope product change requests before they touch payments and onboarding.
Questions about this form template
What should a feature request form include?
A feature request form usually asks for a short summary, the problem being solved, current workarounds, priority, and how to follow up. For marketplace work, it can also ask about supply controls, payout and refund handling, and vendor onboarding so scope and risk don’t get missed.
How do you prioritize feature requests for a product roadmap?
A priority question works best when it ties urgency to outcomes, like blocking launch or revenue versus being a nice-to-have. This form uses a required choice field so requests arrive with an explicit priority instead of guesswork.
What information do developers need to estimate a feature?
Developers need a clear description of the change, what problem it solves, and what happens today without it. This form also asks for impact and workaround details, which helps surface hidden manual steps and edge cases.
Should a marketplace start with managed supply or open signup?
The choice depends on how much control you need over vendor quality, risk, and early liquidity. This form captures that decision as a required choice so the feature request gets evaluated against the supply model it has to support.
Do marketplaces need split payments and refunds built into the platform?
Some marketplaces need in-platform split payments, refunds, and chargebacks, while others can handle parts of that outside the product early on. This form makes that trade-off explicit with a required multiple-choice question.
What do you build first to prove liquidity in a marketplace?
Liquidity-first work focuses on getting orders to happen reliably, not expanding the feature set. This form asks that question directly so a request stays grounded in the marketplace mechanics it has to survive.
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