Free Marketplace Feature Request Form Template
A marketplace feature request form covers the request summary, the problem and workaround, priority and impact, follow-up details, and key marketplace mechanics like supply and payouts.
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Launching a marketplace usually feels like a bet on mechanics, not screens: supply has to show up, money has to land in the right place, and edge cases can't turn into disputes nobody can unwind. A marketplace feature request form gives the buyer a single place to describe one change in a way you can scope without guessing, so the conversation starts with facts instead of back-and-forth.
The form opens with a short note about requesting one product change, then moves into contact details and the core request. Buyers spell out the change, the problem it solves, and any current workaround, then put a stake in the ground on impact and priority using the launch-or-roadmap choices. The last questions keep the request tied to real marketplace platforms, covering managed supply versus open signup, split payments and refunds, what to build first to prove liquidity, and vendor onboarding that doesn't stall the launch... so you see the mechanics before you commit to the build.
- Feature request for product Opens with the context for requesting one product change, so the buyer knows what you’re assessing and what happens next.
- Your name and contact Collects name, email, and an optional phone number, plus the best way and time to follow up.
- What we need Captures the feature summary, the full description of the change, the problem it solves, and any workaround used today.
- Impact and priority Asks who or how many accounts are affected and how important the change is to the launch or roadmap.
- Marketplace mechanics Pins down supply strategy, payouts and refund handling, what to build first to prove liquidity, and how vendor onboarding should work.
Once the form is in Plutio, responses land together in one place, ready for review and follow-up without wiring anything else up.
We went from spending hours on every proposal to creating fully customized ones in under 5 minutes. That's not an exaggeration - we timed it.
What this form contains
| Part | What it covers |
|---|---|
Feature request for product | A short intro frames the request as one product change and sets expectations for review and follow-up. |
Your name | A required name field that identifies who submitted the request. |
Email address | A required email field so replies and follow-up questions go to the right place. |
Phone number | An optional phone field when a call is the fastest way to clarify details. |
What we need | A short prompt that asks for concrete facts so you can assess scope, risk, and pricing. |
Feature name or short summary | A required summary field that gives the request a clear label for tracking and follow-up. |
Describe the change and the problem it would solve | A required long-answer field for the actual change request and the problem behind it. |
How do you work around this today? | A workaround question that shows what’s happening now and what breaks under real usage. |
How many people or accounts does this affect? | An impact question that captures a number, so scope talks stay grounded. |
How important is this to your launch or roadmap? | A required priority choice that ties the request to launch and revenue pressure. |
Best way and time for us to follow up | A required follow-up preference field so the next step doesn’t stall. |
Do we need managed supply or open signup? | A required choice that pins down how vendors join: managed supply, open signup, or hybrid. |
Can you handle split payments, refunds, and chargebacks? | A required choice that clarifies whether payouts and refunds happen in-platform or outside it. |
What should we build first to prove liquidity, not features? | A required long-answer question that keeps the roadmap anchored to marketplace liquidity. |
How do you want vendors onboarded without stalling launch? | A required long-answer question that asks for an onboarding flow that won’t slow shipping. |
Who it is for
SaaS & product teams and marketplace platform builders who need incoming requests to cover supply, payouts, and launch-critical edge cases, not just UI changes.
Questions about this form template
What should a marketplace feature request form include?
A marketplace feature request form should capture the feature summary, the problem it solves, current workarounds, impact, priority, and how you’ll follow up. For marketplaces, it also helps to ask about supply onboarding and payment flows like split payouts, refunds, and chargebacks.
Should a feature request cover managed supply or open signup?
Supply strategy changes the build, so the request should state whether vendors are curated, self-serve, or a hybrid. A clear answer prevents the feature from being scoped against the wrong onboarding model.
How do you ask about split payments, refunds, and chargebacks in a request?
A request can ask whether the platform needs in-product split payments and refunds, whether some flows can be manual, or whether payouts happen outside the platform. That single decision shapes risk, compliance work, and the surface area of edge cases.
How do you prioritize feature requests tied to launch?
A priority choice works best when it anchors to launch and revenue, not vague urgency. A request that says “blocks launch or revenue” reads differently from “nice to have,” which helps you sort scope conversations quickly.
What does "build for liquidity first" mean in a marketplace request?
“Liquidity first” means the first build should prove buyers and sellers can find each other and transact reliably, before expanding features. A request that answers that question stays grounded in the marketplace’s unit economics.
Why ask for the current workaround in a feature request?
A workaround shows what users do today, what fails, and what the request is really trying to protect. That context often reveals hidden constraints and reduces follow-up questions later.
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