Free Feature Request Form Template
A feature request form covers the feature idea, who needs it, the problem it solves, urgency, impact size, and technical delivery notes.
A B2B SaaS roadmap can look steady in a demo, but real tenant data has a way of finding the gaps in roles, audit trails, SSO, and billing edge-cases. A feature request needs more than a one-line “please add this”, because the team still has to judge impact, urgency, and what could break in production. The feature request form collects the details in one place, so the request reads like something a product and delivery team can actually ship.
The form starts with Request a new feature, then moves into About your request so the person filling it out explains what to build, who it affects, and how urgent the change is. The questions ask for a short feature name, a description of the feature and users, the underlying problem and current workaround, the approximate number of accounts or users affected, an urgency level from “Critical” to “Low”, and any technical and delivery notes that can change the plan. The layout pairs rose accents with an engineered blue call to action under Raleway headings and Roboto body text, which keeps the page readable when the answers get detailed.
- Request a new feature Opens the form with a short prompt that frames the request as one feature, then leads into the questions.
- Your name Captures the requester’s name as a required field so the team knows who to follow up with.
- Email address Collects a required email address for replies and next-step questions.
- About your request Asks for the feature summary, the users affected, the problem and workaround, impact size, urgency choice, and technical delivery notes.
The form collects responses in Plutio, so the only thing to decide is where the link goes. After submission, the answers land as a response you can review and follow up on, with the required fields already enforced so the request doesn’t arrive half-finished.
We went from spending hours on every proposal to creating fully customized ones in under 5 minutes. That's not an exaggeration - we timed it.
What this form contains
1) Request a new feature
The opening section explains what the form is for and signals that the answers will be reviewed and followed up.
2) Your name
A required full-name field so the request has an owner to come back to.
3) Email address
A required email field for confirmation and follow-up about next steps.
4) Phone number
An optional phone field in case the request needs a quick clarification.
5) About your request
A short prompt that asks for what to build, who it affects, and how urgent the request is.
6) Short name for the feature
A required short label that makes the request easy to reference in discussions and planning.
7) Describe the feature and who will use it
A required long-answer field for the feature details and the user or account types involved.
8) What problem does this solve and how do you work around it today?
A required field that captures the underlying problem and the current workaround, so the team can judge value and scope.
9) Approximate number of accounts or users affected
A required number field to quantify impact instead of relying on vague priority claims.
10) How urgent is this request?
A required choice field with four urgency options, from critical this quarter through backlog.
11) Technical and delivery notes we must know
A required field for constraints, dependencies, and details that can change effort or sequencing.
Who it is for
Product and delivery teams at B2B SaaS companies, developer tools, and marketplace platforms that need a consistent way to intake feature requests from customers or internal stakeholders.
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Questions about this form template
What should go in a feature request form?
A feature request form should capture the feature idea, who will use it, the problem it solves, and what the requester does today as a workaround. The form can also ask for urgency, impact size, and technical notes so the team can estimate delivery.
How do you ask for urgency without getting every request marked critical?
A fixed set of urgency options helps because the requester has to choose a defined level instead of writing their own. This form uses four options, from “Critical, must ship this quarter” down to “Low, put in backlog.”
Should a feature request include the number of users affected?
An impact estimate helps prioritization because the team can weigh benefit against effort. The form includes a required number field for the approximate accounts or users affected.
What’s the difference between a feature request and a bug report?
A feature request describes a new capability and the problem it would solve, often with a current workaround. A bug report focuses on something that already exists but behaves incorrectly, usually with steps to reproduce.
Do you need technical notes in a feature request?
Technical and delivery notes help avoid late surprises around dependencies and constraints. This form makes that field required, so the request includes details that can change the plan.
What contact details should a feature request collect?
A feature request should collect at least a name and email address so the team can clarify requirements and confirm next steps. This form makes name and email required, and keeps phone optional.
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