It covers the notary and signing you book with us, whether that is a single notarization, a document signing appointment, or a loan package signing.
If you have an accepted proposal or written booking confirmation from us, this agreement goes with it. Together, they explain what you asked us to do, what we will do at the appointment, and the practical rules that keep your documents from getting rejected for avoidable reasons.
What you’re booking
A session is one scheduled appointment for notary and signing at the agreed location, with time for ID check and signer screening, watching you sign (unless your hiring party has given written instructions to pre-sign specific pages), and completing the notarial certificate. We will confirm the address, number of signers, document type, and whether witnesses or scanbacks are needed when you book. Please bring the documents (unsigned), and a government-issued photo ID for each signer that is current in most cases and in good condition.
Payment
Sessions are paid for in advance. If you book a single session, you pay when you book so the time is held for you. If you purchase a pack, the pack is paid before its first session.
We will give you a written total before you confirm the appointment. Notarial act fees are set by state rules and depend on the type of notarization, so we list those separately from any travel or appointment fee. If we invoice you for anything, every invoice is payable within 14 days of its date.
Cancellations and no-shows
If you need to cancel or reschedule, tell us as soon as you can. When you book, we will confirm our cancellation window in writing, along with any late-cancellation fee and any no-show fee. If you cancel inside that window, or nobody is available to sign at the appointment time, we treat it as a late cancellation or no-show and apply the fee we already confirmed.
If we have to cancel on our side, we will contact you as soon as we know and offer a new time. If rescheduling does not work, we will refund any session payment you have already made for the appointment we cancelled.
Meeting at your home
If we are meeting at your home, you are responsible for making sure we can enter at the booked time. If there is a gate, building entry, or door code, share it with Daniel during scheduling using a direct message or phone call. We use it only to reach the appointment and we do not store it longer than needed for that booking.
An adult signer must be present for the appointment. We cannot accept keys left under mats, in lockboxes, or with neighbors. If we cannot get in within a reasonable time, the appointment may be treated as a no-show, and the no-show policy confirmed at booking will apply.
What we can’t do
Notary and signing is about identity screening, witnessing signatures when required, and completing the notarial certificate correctly. We are not attorneys, and we cannot tell you what a document means, whether you should sign, which option to choose, or how to fill in blanks that are not part of the notarial certificate.
If you have questions about the content of the document, bring written instructions from the hiring party, or contact the lender, title company, school, court, or your lawyer before the appointment. We can pause so you can make a call, but we cannot answer legal questions for you.
Ending the arrangement
You can end this arrangement by telling us in writing that you no longer want to move forward. If you have sessions already booked, the cancellation window and any late-cancellation or no-show fees we confirmed at booking still apply.
If you have paid for sessions that have not been used, we will either reschedule them or refund them, depending on what you purchased and what has already been reserved or performed. We may also end the arrangement and decline future appointments if a signer’s conduct, the environment, or repeated last-minute changes make sessions unsafe or unworkable. In that case, we will confirm what happens next for any sessions you have already paid for.
Signature
