A bug report form covers who’s reporting the issue, how urgent it is, what happened, what was expected, and any supporting files.
Something goes wrong with a booking, appointment, invoice, or session, and the next moment turns into guesswork: what exactly happened, how serious is it, and what proof exists if the details get fuzzy later. This bug report form gives people one place to report the problem, attach evidence, and leave contact details so a clear reply can follow, with brass and rose accents under Raleway headings and Inter body text.
The form opens with a short note about what the report is for and that a reply comes by email, then it moves into the questions that matter. The reporter gives a name and email address, picks urgency from “It stops me working / It gets in the way / Just letting you know”, and adds context in Issue details. The last prompts slow things down in the right way by asking for exactly what happened and what they expected instead, so the report reads like a timeline instead of a back-and-forth.
- Bug Report Form The opening message sets context for what can be reported and tells the reporter you’ll reply by email with next steps.
- Your name A required full-name field so the report doesn’t arrive anonymous.
- How urgent is this issue? A required choice field with three urgency levels so reports sort themselves as they come in.
- Attach a photo, screenshot, or error report showing the issue. An optional file upload for screenshots, photos, or exported error reports that support the written description.
- Describe exactly what happened A required long-answer field for the step-by-step account of what went wrong, separate from what the reporter expected to happen.
Once the form is in Plutio, you share the link and responses land in one place, including any uploads. Before sending, you adjust any field text that doesn’t match your wording, like the opening Bug Report Form message and the pet-specific questions. You’ll still have the core structure: contact details, urgency, evidence, and a written account you can act on.
We went from spending hours on every proposal to creating fully customized ones in under 5 minutes. That's not an exaggeration - we timed it.
What to include in a bug report form
| Part | What it covers |
|---|
Bug Report Form | A short intro explains what kinds of issues belong in the report and that you’ll respond by email with next steps. |
Your name | A required name field identifies who’s reporting the problem so you know who to follow up with. |
Email address | A required email field gives you a reliable reply address for questions and updates. |
How urgent is this issue? | A required urgency choice makes the report easier to triage before you start investigating. |
Attach a photo, screenshot, or error report showing the issue. | An optional upload lets the reporter add evidence alongside the written account. |
Issue details | A short written prompt asks for what happened and points the reporter back to adding a photo or screenshot where it helps. |
Pet's name (first name only) | An optional text field captures the pet name when the issue relates to an appointment or session record. |
Date of the appointment | An optional date field anchors the report to the right day when more than one visit or booking could match. |
Describe exactly what happened | A required long-answer question collects the full description in the reporter’s own words. |
What did you expect to happen | An optional long-answer question captures the expected outcome so the gap is clear when you read the report. |
Who it is for
Product and ops teams collecting app issue reports, and service businesses like groomers or studios handling booking and appointment problems without chasing details over email.
The form in full
Bug Report Form
Tell me what went wrong with your booking, appointment, invoice, or session. I will review your report and reply by email with next steps.
- Your name (required)
- Email address (required)
- How urgent is this issue? (required)
- It stops me working
- It gets in the way
- Just letting you know
- Attach a photo, screenshot, or error report showing the issue.
Issue details
Tell me what happened and attach a photo or screenshot showing it.
- Pet's name (first name only)
- Date of the appointment
- Describe exactly what happened (required)
- What did you expect to happen
