This agreement is the day-to-day rules for how I inspect the car, do the work, and hand it back to you. If anything in the proposal and these terms conflict, I will ask before I start so we agree one version in writing.
What I’m doing
Full car detailing covers the practical steps needed to bring the paint and interior up safely, including a pre-inspection under work lights and a handover check when I am finished. I work to the condition of the vehicle on the day, and I use methods that reduce defects without taking risks on edges, thin areas, badges, trim, or rubber seals.
Your proposal lists what is included for this job. That list sits under this section and is what I will deliver, with the same approach I described when you booked.
* Exterior hand wash and decon * Paint correction polish * Ceramic coating application * Interior deep clean and shampoo * Leather clean and condition * Engine bay clean and dress
Booking payment
To book the date(s), I invoice 40% of the total price when you sign. That payment secures time in my schedule and the products I set aside for your job.
If you cancel before I have started, I will return the booking payment only if I can refill the slot at the same value. If I have already bought job-specific materials or turned away other work for your dates, I will keep enough of the booking payment to cover that and return the rest. If I cancel, I will return the full booking payment.
Paying the balance
I invoice 40% up front when you sign, and I invoice the remaining 60% when the job is finished and the vehicle is ready for pickup. Each invoice is payable within 14 days of its date.
If an invoice goes past its due date, I will contact you and ask for a payment date. If I cannot reach you, or payment keeps slipping, I may pause aftercare support and I may hold off on releasing the vehicle until we have a confirmed plan in writing. Ownership of the completed work on the vehicle passes to you once the final invoice is paid.
Changes to the job
If you want to add, remove, or change any part of full car detailing after I have started, I will price the change first and send it to you in writing. I only do the changed work once you have confirmed in writing that you accept the price and any impact on timing.
If I find something mid-job that affects time, materials, or risk, like heavy tar, previous sanding marks, fragile trim, deep stains, or paint that is already thin on edges, I will stop and message you with options. I will not push on and hope for the best. If I cannot get approval quickly, the default is I finish only what is already agreed and safe.
What I need from you
I need the vehicle, the keys, and a reliable way to contact you while I have the car. If the schedule runs into Day 2, you give me permission to keep the vehicle overnight. I will tell you in advance if I expect that, but condition sets the pace.
I also need access to power and water at the work location. If that is not available, I can work mobile, but I will price any extra setup time in advance and agree it with you in writing. Please tell me before the booking if the car park has height limits, tight access, or rules about washing so I can plan properly.
What’s not included
Full car detailing improves the vehicle, but it does not make it new. I do not promise to remove every defect, and I will not chase scratches that are through the clear coat, chips, repainted panels with weak clear, or defects on sharp edges if correcting them risks a strike-through.
Smell removal is limited. I can deep clean and reduce odours, but I cannot guarantee complete removal of cigarette smoke, pet odour, milk, mould, or other contamination that has soaked into foam, headliners, or HVAC. I also do not cover mechanical work, rust repair, dent repair, windscreen repair, interior re-dyeing, or fixing damaged trim clips. If you want any of that coordinated, I can quote it separately.
Handover and snags
Before I start, I do a pre-inspection under work lights and note existing chips, deep scratches, fading trim, torn leather, and set-in stains. Those notes are what I compare against at handover if there is any question about what was already there.
At pickup, please check the vehicle with me, especially around badges, trim, rubber seals, and any areas we discussed as sensitive. If something I did needs putting right, tell me as soon as you notice and do not try to fix it with wipes, polish, or strong cleaners first. I will arrange a time to inspect and, if it is my issue, I will correct it. Normal wear, new damage after pickup, and defects that were listed at pre-inspection are not making-good items.
Problems and limits
I take care, but detailing involves chemicals, heat, water, and mechanical polishing, so I work within safe limits for the vehicle in front of me. I am not responsible for failures caused by previous poor repairs, weak paint, resprays that were not properly cured, brittle trim, failing clear coat, or electronics that are already sensitive to moisture.
If I damage something through my own mistake, I will put it right in a sensible way, which may mean re-detailing the affected area or paying for a reasonable repair. I do not cover indirect losses, like missed appointments, vehicle hire, or loss of business. If you have special constraints, tell me before I start so I can confirm what I can and cannot take on.
Ending the booking
You can end the booking by telling me in writing. I will confirm what work has been done up to that point and what can be safely stopped. You pay for work I have already completed and for any materials I have already used or bought for your job. If you have already paid more than that amount, I will refund the difference.
I may end the booking if I cannot get safe access, if the vehicle condition is materially different from what you described, or if you instruct me to do something I think risks damage, like chasing defects on edges or rushing coating cure time. If I end the booking, I will return any money for work I have not done, and I will hand back the vehicle and keys as soon as practical.
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