We use these sessions to turn your clinic’s day to day reality into plain, usable paperwork for staff and payroll, including the pay wording that usually causes the most friction.
These terms apply to the project you’ve accepted in our proposal, along with any written notes we both agree by email as we go. If anything in the proposal and these terms point in different directions, we will talk it through and confirm the wording we are using before we draft against it.
Scope
One session is a scheduled working meeting (held by video call unless we agree otherwise) where we gather details, draft and edit live, and review what we have produced so far. Sessions are booked by email at times we both confirm, and your project includes the number of sessions shown in your chosen option.
Before we meet, please send your current booking flow, price list, pay dates, refund handling, and how you record client details and treatment notes, so we can draft wording that matches how you actually run the facial room.
Payment
Sessions are paid for in advance. If you book a single session, you pay for that session when you book it. If you buy a pack of sessions, you pay for the pack before the first session takes place.
We invoice for what you have booked, and every invoice is payable within 14 days of its date. If you want extra review rounds, extra scenarios in the commission schedule, or a second structure for a different role, we will price that change and confirm it with you in writing before we do the added work.
Cancellations
If you need to move or cancel a booked session, email us as early as you can so we have a fair chance to offer the time to another client. Your clinic sets the notice window that counts as “on time”, and you also set any late cancellation and no show fees you want written into your staff policies.
If you cancel or move a session with less notice than the window you have chosen, we treat it as a late cancellation. If you miss a session, we treat it as a no show. If we have to cancel a session, we will offer a new time, and we will not charge you for the session you did not receive.
Using a pack
A pack covers the sessions listed in your pricing option and the drafting work we do inside those sessions. We use pack sessions for the work you ask for in this project, such as employee terms for estheticians, contractor terms for self booking therapists, chair or room rental terms for a treatment cabin, commission schedules (treatments and retail), and policy or consent add ons.
Sessions are booked from your pack one at a time by email. Any rules about carrying unused sessions forward, pausing a pack, or pack expiry are set by you. If you want those rules in your paperwork, we will confirm your chosen settings in writing and draft them exactly as you want them applied. Refunds, where offered, are handled under the refund wording you choose for your clinic and we write into the documents.
What we do not do
Esthetician agreement drafting puts your working terms into clear written form. It is not legal advice for a specific dispute, and we cannot promise that a clause will be enforced a particular way if there is a fallout later.
We also do not run your payroll, set your tax treatment, or decide whether someone must be engaged as an employee or as an independent contractor. We can explain the practical differences we see in clinics and draft either structure, but you are responsible for choosing the right setup for your business and getting specialist advice where you need it.
Photos and sharing
We only use photos, videos, recordings, screenshots, or identifiable examples of your clinic documents if you say we can. You can say no, or you can say yes to private use only (for example, so we can show a draft to our pay schedule specialist for a sense check).
If you give permission and later change your mind, you can withdraw it at any time by email. Withdrawing permission will not change the service you receive or how we work with you. We will then stop using the material going forward and, where practical, remove it from our working set.
Ending the project
You can end the project by emailing us and telling us you want to stop. We will agree the notice period with you in writing, based on what is already booked and what we are in the middle of drafting. Sessions already delivered stay payable, and sessions paid for in advance but not yet used will be handled in line with the pack rules you have chosen for your clinic paperwork.
We may also pause or end the project if your conduct, or the conduct of someone you bring into sessions, makes the work unsafe or unworkable. If that happens, we will tell you what the issue is, stop scheduling further sessions, and confirm in writing what happens to any remaining paid sessions.
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