It applies to the lane and project details you accept in the proposal, plus the day to day paperwork and decisions needed to run that lane without surprises. If anything in the proposal and these terms point in different directions, I will raise it before I start and I will only proceed once it is corrected in writing.
I am Jordan Kinnick, Freight broker. You and I are agreeing to the terms below so the dock reality, the rate confirmation, and the invoice all match.
What I will do
Freight brokerage under this contract is for one lane, run as a project. I will take the lane and volume details from you, source and vet carriers for that lane, set up rate confirmation and tendering, review and redline the shipper broker paperwork, and build the files you will rely on when a carrier asks for accessorials or a load turns into an exception.
Your proposal lists the specific items you are buying. That list is part of this agreement and defines what I deliver for this project.
* Lane intake worksheet * Vetted carrier shortlist * Carrier packet and compliance file * Rate confirmation template set * Redlined agreement package * Detention and accessorial backup file
Booking deposit
To book the work, you pay a deposit equal to 50% of the project price when you sign the proposal. That deposit reserves my time for lane intake, carrier outreach, and the first round of paperwork setup. I do not start carrier sourcing, draft rate confirmations, or send redlines until the deposit is paid.
If you cancel before I start work, I will refund the deposit. If I have started, I keep enough of the deposit to cover the work already done and any non refundable costs I took on specifically for your project, and I will invoice or refund the difference so the numbers match the work.
Payment
I invoice 50% to book the work when you sign, and 50% when the job is finished. Each invoice is payable within 14 days of its date. “Finished” means I have delivered the agreed project files and templates for the lane, including the compliance and documentation package, and I have sent you the final handover message.
If a payment is late, I will pause work until the invoice is brought current. If the delay puts carrier outreach, approvals, or a planned tender date at risk, I will tell you what will slip and what I need from you to restart. I do not pay carrier invoices on your behalf unless we have agreed that separately in writing.
Changes to the plan
This project is priced around one lane and the lane assumptions you give me at intake. If the lane, volumes, equipment, stops, appointment rules, or accessorial and detention rules change, the work changes. When that happens, I will write up what is different, what extra work it creates, and what it costs before I do that added work.
A change is only approved when you reply in writing that you accept the updated scope and price. If you need me to move fast to keep a load covered, I can do that, but I still need a written go ahead first so you are not surprised later by an accessorial dispute or a carrier pushback.
What I need from you
To quote, vet, and set up a lane properly, I need accurate pickup and delivery addresses, shipping and receiving hours, equipment needs, commodity description and weight, any appointment and check in rules, and your accessorial and detention policy in writing. If any of those items are “to be confirmed”, tell me that up front so I can flag what I can and cannot lock down.
You will name one point of contact who can answer questions and approve redlines and carrier selections. If decisions or documents are delayed, I may have to pause or revise the schedule, because carrier capacity and rate validity are time sensitive.
What is not included
This agreement covers freight brokerage for the lane and the project files listed in the proposal. It does not include ongoing day to day dispatching for multiple lanes, 24 7 load tracking, or acting as your transportation department after the project is delivered, unless you and I add that in writing.
Claims and exception work is not included. If a shipment goes sideways, I can build the exception or claim file and submit it, but it is an add on because the time and documents required vary a lot. Outcomes depend on the contract terms you have in place and the carrier’s insurer. I also cannot promise a carrier will accept a tender or perform after acceptance, even when the vetting looks good at the time.
Handover and fixes
When I finish the project, I will hand over the lane intake worksheet, carrier packet and compliance file, rate confirmation templates, redlined agreement package, and the detention and accessorial backup file. If you spot a mismatch, missing item, or formatting problem in those deliverables, tell me within a reasonable time and I will correct it at no extra charge.
Making good does not mean rewriting your commercial terms or renegotiating carrier pricing after handover. If your dock process changes, your customer adds new rules, or a carrier sends new requirements, that is new work. I will quote it and get your written approval before I update templates or rebuild files.
Risk and responsibility
I take carrier vetting and paperwork seriously, but I am not the carrier and I do not control what happens after a tender is accepted. I vet carriers using the documents and records available at the time, and I keep that vetting record in your compliance file. If a carrier later performs poorly, ghosts, or submits questionable accessorials, I will help you document, challenge, and escalate, but I cannot guarantee the outcome.
You are responsible for the shipment details you provide and for following your customer’s shipping rules. I am not responsible for cargo loss, damage, delays, chargebacks, or detention caused by incorrect shipment info, poor packaging, unsafe loading, or dock delays outside my control.
Ending the project
Either of us can end this project by telling the other in writing. In that message, I will ask you to confirm the stop point: what I should finish, what I should hand over as is, and what I should not start. I will then send a simple close out note listing what has been delivered and what remains unfinished.
If you end the project, you pay for the work done up to the stop point. If you have already paid more than the value of work completed, I will refund the difference. If you have paid less, I will invoice for the balance. Once any final balance is paid, you own the work I created for you under this project and I will hand over the current working files I have for the lane.
Signature
