15% OFF ON ANY PLANUse code 15off4everClaim now →15% OFF ON ANY PLANUse code 15off4everClaim now →15% OFF ON ANY PLANUse code 15off4everClaim now →15% OFF ON ANY PLANUse code 15off4everClaim now →15% OFF ON ANY PLANUse code 15off4everClaim now →15% OFF ON ANY PLANUse code 15off4everClaim now →
Templates / Form

Free Social Media Questionnaire Template

A social media questionnaire covers goals, audience, brand constraints, assets, and who handles comments so content can be planned and approved.

Social Media Questionnaire template preview

Language:

en

Last updated:

October 2026

Share template

Posting needs to stay steady, but the hard part is getting clear answers without a week of back and forth, then finding out later that a topic was off-limits or nobody knows who should reply to complaints. The Social Media Questionnaire collects the basics up front, so the work starts with a goal, an audience, and the boundaries that keep a brand out of trouble.

The form opens with a short intro, then moves through contact details and a ready-by date before asking for the account brief. The rest of the questions pin down the primary goal, who the content is for, any always-include lines, topics to avoid, and how images and assets will be supplied, with a final check on who to contact when comments get messy. The layout uses cobalt and storefront green with Lora headings over Roboto body text, so the questions read like a plan rather than a chat thread.

  • Social Media Questionnaire An opening note that asks for the goal, audience, constraints, and assets, and explains what happens next with the answers.
  • Contact details Name and email fields, plus an optional ready-by date for when the social media content needs to be prepared.
  • Account brief A short written prompt for the context you need to start social media management.
  • Content direction Questions covering the primary goal, target audience, must-include messages or legal lines, and anything to avoid.
  • Assets and escalation A multiple-choice question on how assets will be supplied, plus a field naming who to contact about comments or complaints.

Once the form is in your workspace, you send it, the client fills it in, and the responses land back in one place with the required fields enforced, leaving you to plan the first 30 days from what they actually approved.

We went from spending hours on every proposal to creating fully customized ones in under 5 minutes. That's not an exaggeration - we timed it.

Yazan & Mawaheb
Yazan & MawahebAgency Owners

What to include in a social media questionnaire

PartWhat it covers

Social Media Questionnaire

The opening note frames what the form collects and what you’ll do with the answers, so expectations are set before the questions start.

Your name

A required name field so responses stay tied to the right contact.

Email address

A required email field so follow-ups and approvals go to the right place.

Date the social media content must be ready

An optional date field for timing the first batch of content planning and review.

Account brief

A short written prompt for the background details you need to begin the work.

Primary goal for social media

A required text answer that defines what the posting is trying to achieve.

Who is this content for?

A required long answer that clarifies the audience the content should speak to.

Any messages, offers or legal lines to always include?

An optional long answer for recurring lines that need to appear in posts and captions.

Topics, words or images to avoid

An optional long answer that spells out boundaries before anything gets drafted.

How will you supply images and assets?

A required multiple-choice question that sets the source of photos and creative assets.

Who should I contact about comments or complaints?

A required field that names the person to escalate to when community management gets sensitive.

Who it is for

Social media managers, content creators, and agencies onboarding a new account and collecting the details needed for a first content calendar.

The form in full

Social Media Questionnaire

Tell me the goal, audience, constraints and assets for the social media work you booked. After you send this I will use your answers to build the first 30-day content plan.

  1. Your name (required)
  2. Email address (required)
  3. Date the social media content must be ready

Account brief

Short details I need to start social media management.

  1. Primary goal for social media (required)
  2. Who is this content for? (required)
  3. Any messages, offers or legal lines to always include?
  4. Topics, words or images to avoid
  5. How will you supply images and assets? (required)
    • I will send new photos weekly
    • I will send a folder of assets monthly
    • I expect you to create content from what I give
    • I need you to arrange shoots or buy stock
  6. Who should I contact about comments or complaints? (required)

Questions about this form template

What should a social media questionnaire ask a client?

A social media questionnaire should ask for the goal, who the content is for, any constraints like required lines and things to avoid, what assets are available, and who handles comments or complaints. This form also captures contact details and an optional ready-by date.

How do you handle comments and complaints in social media management?

Comment handling needs a clear escalation path, because the wrong reply can turn into a bigger issue. This questionnaire asks who should be contacted about comments or complaints so responses don’t get guessed in the moment.

Do clients need to send photos every week for social media content?

Asset supply varies by account, so the agreement needs a direct answer. The form includes a multiple-choice question that covers weekly new photos, a monthly asset folder, creating from what’s provided, or arranging shoots or stock.

How do you find a brand’s tone and boundaries before posting?

Tone and boundaries come from constraints, examples, and what the client never wants associated with the brand. This form asks for must-include messages or legal lines, plus topics, words, or images to avoid.

What do you need from a client to build a 30-day content plan?

A 30-day plan needs a goal, an audience, and the assets and constraints that shape what can be posted. The opening note in this form explains that the answers will be used to build the first 30-day content plan.

Who should fill out a social media onboarding form?

The best respondent is the person who owns brand decisions and can name the right contact for sensitive issues like complaints. This form collects that decision-making detail by asking who to contact about comments or complaints.

Start free today

Your entire business, one login away

No credit card required. No contracts. Just the tools you need to run, grow, and automate your business with Super Work AI.

No credit card required

Plutio - Your entire business, one login away