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Templates / Form

Free Client Onboarding Form Template

A client onboarding form covers contact details, plan deadlines, goals, constraints, documents to review, and a high level asset picture.

Client Onboarding Form template preview

Language:

en

Last updated:

October 2026

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After the first conversation, the next hard part is getting the right facts in writing, before anyone signs paperwork or moves money and then finds out something important got missed. This Client Onboarding Form gives financial planners a single place to collect the details that shape an initial financial plan and the guardrails the advice has to respect.

The form opens with two short written sections that explain what the intake is for and what happens next, then moves through the questions in order. A client gives a name and email, a target date for when the plan needs to be ready, and the primary goal, then spells out who’ll use the plan, what must be true before advice is given, and what shouldn’t be recommended or changed. The intake finishes with an upload field for account statements and other documents to review, plus a rounded investable assets number, all set in Raleway headings over Roboto body text with green teal accents and security-thread magenta buttons.

  • Client Onboarding Form The opening text frames what the intake is for and what happens after submission, so the client knows what they’re answering and why.
  • Your name A required full name field that identifies who the plan is for.
  • Primary goal for this initial financial plan A required long-answer prompt that captures the decision the plan needs to support, before any numbers get discussed.
  • Upload account statements and documents we'll review An optional file upload so statements and supporting documents arrive with the answers instead of in a separate thread.
  • Approximate total investable assets (rounded) An optional number field for a high-level assets figure, kept separate from the detailed documents.

The template runs as one of Plutio’s forms that collect answers and files, which means submissions land as responses alongside the uploaded documents. You change the wording in the opening sections to match your own process, then share the link and review everything in one place.

We went from spending hours on every proposal to creating fully customized ones in under 5 minutes. That's not an exaggeration - we timed it.

Yazan & Mawaheb
Yazan & MawahebAgency Owners

What to include in a client onboarding form

PartWhat it covers

Client Onboarding Form

An opening written section that explains what the intake is for and notes who confirms documents and the discovery call details.

Your name

A required name question so the submission is tied to the right person.

Email address

A required email field for follow-ups and sending the next steps.

Date you need the initial financial plan by (retirement, sale closing, other)

An optional date question that captures the deadline driving the plan.

What we need

A short written section that tells the client what to answer and prompts them to upload recent account statements.

Primary goal for this initial financial plan

A required long-answer question about the main outcome the plan needs to deliver.

Who will use this plan and attend meetings

A required text field to capture the decision-makers and meeting attendees.

What must be true before we advise

An optional long-answer prompt for constraints and non-negotiables that have to be checked first.

What we should not recommend or change

An optional long-answer prompt that records boundaries, exclusions, and things the client doesn’t want touched.

Upload account statements and documents we'll review

An optional file upload for statements and supporting documents you’ll review.

Approximate total investable assets (rounded)

An optional number field for a rounded investable assets total.

Who it is for

Financial planners and advisors who need an intake for an initial plan in retirement planning, investment advisory, or estate planning.

The form in full

Client Onboarding Form

Use this form to tell us what you want your initial financial plan to decide and what we must respect. Priya Nair will confirm documents and the discovery call.

  1. Your name (required)
  2. Email address (required)
  3. Date you need the initial financial plan by (retirement, sale closing, other)

What we need

Answer the key questions below and upload recent account statements.

  1. Primary goal for this initial financial plan (required)
  2. Who will use this plan and attend meetings (required)
  3. What must be true before we advise
  4. What we should not recommend or change
  5. Upload account statements and documents we'll review
  6. Approximate total investable assets (rounded)

Questions about this form template

What should a client onboarding form ask for?

A client onboarding form usually asks for contact details, the deadline driving the work, the primary goal, who’s involved in decisions, and any constraints or exclusions. This template also collects supporting documents and a rounded investable assets figure.

What do you need from me before we meet the first time?

Advisors typically need your goal, your timeline, who’s attending, and any boundaries that would change the advice. This form also asks for account statements and related documents through an upload field.

Do I have to move my accounts to work with you?

A client onboarding form can record what you don’t want changed, but it can’t decide account moves by itself. This template includes a prompt for “What we should not recommend or change” so preferences are captured early.

What documents should I upload for a financial planning intake?

Most intakes ask for recent account statements and any documents the advisor will review to understand the current setup. This form includes a file upload question specifically for account statements and supporting documents.

How do you charge, and when do I pay it?

A client onboarding form can gather planning inputs, but pricing and payment timing usually live in a separate agreement. This template doesn’t include fees or payment terms, so those details need to be provided elsewhere.

If I’m retiring soon, what do we decide first?

Early retirement planning decisions usually start with the goal and the date the plan needs to support, then the constraints that can’t be violated. This form collects the deadline, the primary goal, and “what must be true before we advise” to guide that first pass.

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