Free Delivery Schedule Template
A delivery schedule project board tracks each drop from booking through dispatch and delivery, with an exceptions lane for anything that needs attention.
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The drop gets booked, the cut-off gets closer, and somebody ends up watching the clock because the risk isn’t the ride, it’s the handoff. The Delivery Schedule board gives that handoff a visible path, so each delivery moves through the same stages instead of living in messages and calls.
The columns read like an operations wall: Booked holds what’s confirmed, then Scheduled and Dispatched mark when the run is planned and sent out. En route keeps in-progress drops from getting mixed up with finished ones, Delivered is where completed handoffs land, and Exceptions stays separate so missed receivers and wrong-unit problems don’t disappear in the flow. The board uses Zilla Slab headings over Inter text, with plum and deep teal accents that keep status changes easy to scan at a glance.
- Booked Start a card when a drop is confirmed, then add your own dates and details so the board can run without a calendar view.
- Scheduled Move cards here once timing is set, keeping planned drops separate from work that hasn’t been locked in yet.
- Dispatched Use this column for runs that have gone out, so the office can see what’s already in motion.
- En route Keep active deliveries here until the handoff is verified, so in-progress drops don’t get mistaken for completed ones.
- Delivered Move a card here once the drop is complete, leaving a clear trail of what’s finished versus still moving.
In Plutio, the board runs as a project, which means you add your own dates on the cards because the template carries the order of the work rather than a calendar. Once the columns match the way your deliveries move, the only ongoing work is dragging a card forward as the drop changes state and pulling anything risky into Exceptions before the cut-off gets missed.
We went from spending hours on every proposal to creating fully customized ones in under 5 minutes. That's not an exaggeration - we timed it.
What is on this board
6 columns, ready for your own cards. Adding it builds the board as a project in your workspace, with every column in place. The cards in the preview are examples of how the board is used, and are not added.
| Column | What is in it |
|---|---|
Booked | The starting column for confirmed drops, where each card begins before timing and routing get locked in. |
Scheduled | The planning lane for drops with assigned timing, so upcoming work stays visible before dispatch. |
Dispatched | The handoff point to the rider or driver, marking work that has left scheduling and is now underway. |
En route | The in-transit lane for active deliveries, keeping moving drops separate from both planned and completed work. |
Delivered | The completion lane for finished handoffs, so closed deliveries don’t compete with active ones for attention. |
Exceptions | The problem lane for anything that needs follow-up, like missed receivers or uncertain handoffs. |
What happens when you install it
- A project is created with its board and 6 columns, empty and ready for your own cards.
- Every card you add opens as a task with its own description, assignee, dates, subtasks and files, and columns are renamed, reordered or deleted like any other.
Who it is for
Courier dispatchers, delivery coordinators, office managers booking same-day courier runs, and teams handling last-mile delivery where each drop needs a clear status trail.
Questions about this project template
What should a delivery schedule include?
A delivery schedule needs the stages each drop moves through and a place to flag anything that breaks the plan. This board covers the flow from booking to scheduling, dispatch, in-transit tracking, delivery, and exceptions.
How do I track deliveries without using a calendar?
A delivery schedule can track the order of work as a status flow instead of a dated timetable. This board keeps the workflow in columns, and you put your own dates on cards where you need them.
What do I do when a delivery has an issue or goes to the wrong place?
A delivery workflow works better when problems don’t get buried among routine updates. Move the card into Exceptions so the issue stays visible until the handoff is confirmed or corrected.
How do I track same-day courier runs with multiple stops?
A same-day courier run can be tracked as one card per stop, moving each stop through the same set of statuses. The columns make it clear which stops are still scheduled, already dispatched, or still en route.
How do I show what’s dispatched versus what’s still waiting to go out?
Separate columns stop “planned” and “already sent” work from getting mixed together. This board keeps Scheduled and Dispatched as different stages, so dispatch is a visible change of state.
Can this work for delivery and courier operations beyond same-day?
A delivery & courier team can use the same stages any time drops move from booking through dispatch to delivery. The exceptions lane also fits workflows like freight brokerage, where handoff problems need their own place to live.
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