A client feedback form covers the client’s name, a rating, open-ended project feedback, a referral question, and permission to publish a testimonial quote.
The work gets delivered, the files look right on screen, and then the real question shows up: did the finished result hold up where it actually gets used. A client feedback form gives clients a guided place to say what landed, what didn’t, and whether you can share a short quote, so the next decision doesn’t get made on guesswork.
The form opens with a short intro, then moves through a required overall rating and a name field before handing the space to two open questions about what worked best and what to improve. The last two questions check whether the client would recommend you and whether you can publish a quote, with an option to anonymise their business. Syne headings over Inter body text sit on a quiet blue‑violet palette with an epoxy‑green button, so the choices stay clear and the “go ahead” moment reads as deliberate.
- Client Feedback Form Opens with a short note on what the feedback will be used for, including optional permission to publish a testimonial.
- How did we do? A required rating question with set options, so every response includes a clear overall score.
- Project feedback Two open text questions capture what worked best and what to improve next time, in the client’s own words.
- Would you recommend us to another business? A quick yes, maybe, or no that flags referral potential without turning the form into a sales pitch.
- May we publish a short quote from you? Collects testimonial permission, including an anonymised option, so you know what you can share publicly.
Once the form is in Plutio, you share the link and responses collect in one place, so you’re not chasing replies across email threads or spreadsheets.
We went from spending hours on every proposal to creating fully customized ones in under 5 minutes. That's not an exaggeration - we timed it.
What to include in a client feedback form
| Part | What it covers |
|---|
Client Feedback Form | A short introduction explains what the feedback is for and asks permission to reuse a quote as a testimonial. |
How did we do? | A required multiple-choice rating captures the overall experience at a glance. |
Your name | A name field ties feedback to the right client when you need to follow up. |
Project feedback | A short prompt frames the rest of the questions around the finished project and the working experience. |
Which parts of the project worked best for you? | An open text question collects specific highlights you can repeat and build into future work. |
What could we improve next time? | An open text question captures issues early, before they show up again in another packaging design or print job. |
Would you recommend us to another business? | A quick multiple-choice question checks whether the client would refer you. |
May we publish a short quote from you? | A multiple-choice permission check confirms whether you can share a testimonial, with an anonymised option. |
Who it is for
Studios and freelancers doing print & editorial work, presentation design, or packaging design who need structured feedback after delivery.
The form in full
Client Feedback Form
Tell us how your finished branding and print design went. Your answers help us improve and may be used as a short testimonial if you allow.
- How did we do? (required)
- Excellent
- Good
- Fine
- Not good
- Your name
Project feedback
A few quick questions about your finished project and your experience working with us.
- Which parts of the project worked best for you?
- What could we improve next time?
- Would you recommend us to another business?
- May we publish a short quote from you?
- Yes, use my full name and business
- Yes, please anonymise my business
- No
