A feedback form covers a quick rating, the job type, written notes on what worked and what to improve, and permission to publish a quote.
A job gets finished, the space looks right, and the next worry is the part nobody sees until they walk in: the corners, the glass, what got missed, and whether the place still feels secure. This Feedback Form gives clients a clear place to say what they noticed, so the next visit doesn’t rely on guesswork or a tense text thread.
The form opens with two short written blocks, then moves through the questions in a set order, so the rating lands first and the detail comes after. The page uses violet-blue sections with a warm ochre call to action under Raleway headings and Inter body text, which keeps the tone procedural rather than salesy.
- Feedback Form A short opener that tells the client what the questions are for and when you’ll follow up.
- How did I do? A required choice question with the four rating options, so every response includes a clear headline.
- Which clean did I do for you? A pick-one list of common job types; swap the options so the list matches the services you offer.
- What worked best? A long-answer space for specific praise and the small details that mattered.
- May I publish your feedback as a quote? A required permission choice that records whether you can share the feedback, and under what name.
Once the form is in your workspace, you send the link and Plutio collects each response in one place, including the required rating and the required publishing permission. The only edits you typically make are the question wording and the clean types in the list, so the answers match how you actually describe the work.
We went from spending hours on every proposal to creating fully customized ones in under 5 minutes. That's not an exaggeration - we timed it.
What to include in a feedback form
| Part | What it covers |
|---|
Feedback Form | An opening note that explains what the feedback is for and that you’ll only follow up if something needs clarification. |
How did I do? | A required rating question with four choices, so every submission includes a clear overall result. |
Your name | An optional name field, useful when feedback comes in from a forwarded link or a shared household. |
About the clean | A short intro that frames the next questions as quick notes on what worked and what could improve. |
Which clean did I do for you? | A multiple-choice question that tags the service type, using options like deep cleans, end-of-tenancy, and office or shop-floor cleaning. |
What worked best? | A long-text question for specifics, so the client can call out the areas or routines that made the difference. |
What could I improve? | A long-text question for misses and requests, giving you the detail you need for the next visit. |
May I publish your feedback as a quote? | A required choice question that captures permission to share the feedback, including a full-name, first-name, or no option. |
Who it is for
Cleaning businesses and independent cleaners handling residential cleaning, commercial cleaning, and post-construction work who need consistent feedback after a job.
The form in full
Feedback Form
Tell me how the clean went and what I did well. After you send this I will read your answers and only contact you if I need clarification.
- How did I do? (required)
- Excellent
- Good
- Fine
- Not good
- Your name
About the clean
A few quick questions about what worked and what could improve.
- Which clean did I do for you?
- Regular home cleaning (weekly or fortnightly)
- Deep clean (one-off)
- End-of-tenancy clean
- Post-renovation clean (builders’ dust)
- Stairwell and condo common-area cleaning
- Office or shop-floor cleaning
- What worked best?
- What could I improve?
- May I publish your feedback as a quote? (required)
- Yes, with full name
- Yes, with first name only
- No
