It covers the sessions, check-ins, and planning work I provide, and what I need from you so the coaching stays practical and safe.
If you accepted a proposal from me, that proposal is part of this agreement too. If something in your booking, invoice, or proposal adds a detail like dates or the coaching period, those details apply alongside the terms below.
What you booked
1:1 nutrition coaching is a one-to-one session with me, Klara Nowicka, held online or in person, focused on your intake, targets, meal structure, and next steps. Each session runs for the length shown on your booking confirmation, and you can use your time to review food logs, build meals for a busy week, or adjust targets.
Your invoice shows how many sessions you have in your current period. Please bring anything that helps me coach you well: a recent food diary (even if it is messy), your training schedule, and any lab notes or clinician guidance you want me to work around.
Payment
I invoice coaching at the start of each period, before the sessions in that period take place. If you are booking a single session outside a recurring period, I invoice it when it is booked. I do not take any other up-front payment beyond the invoice for the period or session you are starting.
Each invoice is payable within 7 days of its date. If payment has not arrived by the due date, I may pause booking new sessions, check-ins, or plan updates until the account is brought up to date. I will tell you before I pause anything, so you are not guessing what is happening.
Moving or missing a session
If you need to move or cancel a booked session, tell me as soon as you can. My notice window, and any late-cancellation or no-show fee, are set by me and shown on your booking page or invoice for that booking. If you cancel inside that window or do not attend, I will treat it as a late cancellation or no-show and handle it the way your booking page or invoice says.
If I need to cancel a session, I will offer the next available times to reschedule. If rescheduling does not work for you, I will credit the session back to your pack or period, or refund it if it was a standalone paid session.
Using your block
If you have bought a block, pack, or recurring period, your sessions and check-ins are used from that block or period. Sessions are booked at times we agree together, and if your week changes I am happy to move sessions when I have space in my calendar.
Whether unused sessions carry over, whether a block expires, and what extension rules apply are set by me and shown at purchase, so you know the rules before you pay. Refunds are not available for time already delivered, including completed sessions, check-in reviews, and meal plan or template work already shared. If you need to stop partway through, tell me and I will confirm what remains and what options you have under the rules shown at purchase.
Health context
Before your first session, tell me about anything that could affect your food choices or safety, including allergies, intolerances, digestive conditions, pregnancy, eating disorder history, injuries, diagnoses, and any medication or supplements you take. If anything changes during coaching, tell me before we adjust targets or make big changes to your routine.
I will work within the information you give me and within any clinician guidance you are following. If I think a plan, target, or habit change is not appropriate given what you have told me, I may slow the plan down, change the approach, or pause coaching until you have clearer medical guidance. That is me keeping you safe, not you “failing” the plan.
Your choice to take part
Nutrition coaching is a practical service, but it still involves change. Adjusting food, portions, timing, fibre, caffeine, or supplements can affect hunger, energy, digestion, training performance, and mood, especially in the first days of a change. You are choosing to take part, and you stay in control of what you do between sessions.
I will coach with care, and I will not ask you to push through warning signs. This clause is not a promise that nothing will ever feel uncomfortable, and it does not cover carelessness on my side. If something does not feel right, tell me straight away so we can adapt.
What this is not
1:1 nutrition coaching is education and support for your decisions around food, routine, and targets. It is not medical care, diagnosis, or treatment, and it is not psychotherapy. I can work with medical context you share and help you follow clinician guidance in day-to-day meals, but I cannot replace your doctor, dietitian, or therapist.
I cannot guarantee a specific result, and I will not promise outcomes like a certain weight change, symptom resolution, or performance level. If you have symptoms that need clinical assessment, disordered eating concerns, or a condition that requires specialist care, I will ask you to involve the right professional and I may pause parts of coaching until that support is in place.
Photos and sharing
I will only take or share photos or videos of you with your permission. That includes progress photos you send me, screenshots from check-ins, or any before-and-after comparisons. If I would like to use something for my website or social media, I will ask first and you can say no.
You can refuse consent or withdraw it later, for any reason. Saying no does not change the quality of coaching you receive, and it does not affect your place in my schedule. If you withdraw consent, I will stop using the material going forward and I will remove it from places I control where it is reasonably possible to do so.
Ongoing coaching rhythm
Recurring coaching runs in the period shown on your invoice, and it renews period by period. I invoice at the start of each period, before the sessions and check-ins in that period take place, and each invoice is payable within 7 days of its date.
To stop recurring coaching, you or I can give notice before the next period starts. The notice period is set by me and shown on your booking page or invoice, so you can see it before renewal. If you give notice in time, I will not invoice the next period. If you give notice after a new period has started, that period is still payable, and we will use it for the sessions and check-ins it includes.
Ending the work
Either of us can end this coaching arrangement by giving notice. The notice period is set by me and shown on your invoice or booking page. When coaching ends, I will confirm in writing what you have already paid for and what is still available to book within the rules of your current block or period.
I may also end coaching immediately if your conduct makes sessions unsafe or unworkable, including harassment, threatening behaviour, or repeated boundary crossing. If that happens, I will tell you clearly that I am ending coaching and why. Any refund decision for unused, prepaid time will depend on what has already been delivered and the pack or period rules shown at purchase.
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