If you’ve accepted a proposal from me, that proposal sets what you chose to book and the pricing, and these terms explain how the work runs day to day. Once we’re both aligned on the plan and you’re booked in, I’ll guide the process with clear next steps so you can make decisions based on your options, timeline, and pay requirements.
What you’re booking
A session is a 1:1 career coaching call, held by video or phone unless I confirm something else in writing. Sessions are scheduled in advance, last the length shown on your booking link or invoice, and you’re booking the number of sessions shown there.
Please bring anything that will make the time useful: the job posting you’re targeting, your current resume, your LinkedIn link, recruiter notes, an internal job description, or an offer details sheet. If you have an interview date or application deadline, tell me early so I can suggest a tighter sequence and hold practice slots once you’re paid.
Payment
Career coaching is invoiced in advance. If you’re on a recurring membership or term, I invoice at the start of each period, before the sessions in that period take place. If you’re booking a pack, I invoice at the start of the pack, before we use those sessions.
Every invoice is payable within 7 days of its date. I hold session times once the invoice is paid. If payment is still outstanding, I may release the time on my calendar and we’ll rebook when you’re ready. Any platform or bank fees that apply to your chosen payment method are your responsibility unless I agree otherwise in writing.
Rescheduling and missed sessions
If you need to cancel or reschedule a booked session, tell me as soon as you can. My cancellation window, late-cancellation fee, and no-show fee are set by me and shown on your booking link or invoice so you have them in writing before you book.
If you cancel inside that window, or if you miss the session, I’ll treat it as a late cancellation or no-show and apply the fee or session loss shown for your booking. If I need to cancel a session, I’ll give you as much notice as I reasonably can and we’ll reschedule. If rescheduling does not work for you, I’ll refund any prepaid time for that cancelled session.
Using a pack or membership
If you buy a pack or a recurring membership, sessions are booked from that balance as we go, based on your target role and your timeline. I’ll offer available session times and you can book what fits, and if you have an interview loop coming up I can suggest a closer cadence once I know your dates.
Whether unused sessions carry over, whether a pack has an expiration or use-by window, and whether any refund is available are decisions I set. Whatever applies to your purchase will be shown on your invoice so it’s clear in writing. I do not refund sessions that were already delivered, or time I held that you did not use due to late cancellation or a no-show.
What coaching is and isn’t
Career coaching is practical support for decisions, job search materials, interview practice, and negotiation planning. It can help you think clearly and show up prepared, but it isn’t therapy, counseling, or mental health treatment.
I’m not diagnosing, treating, or advising on medical or mental health conditions, and I can’t promise a specific job offer, promotion, compensation outcome, or timeline. If something comes up that feels like it needs clinical support or another licensed professional, I’ll tell you and I expect you to seek the right professional for that need. Coaching works best when we keep it grounded in your real options and constraints.
Recurring billing
If you’re on a recurring membership or term, your plan renews each period and I invoice at the start of that period, before the sessions in it take place. The length of your billing period and what it includes are the ones shown on your proposal and invoice.
You can stop renewal by giving me notice. I’ll use a notice period that I set and confirm in writing with you, and I’ll treat your message as received when I can read it during normal working hours. If you stop renewal, you can still use any sessions already paid for within any use-by rules shown on your invoice. I don’t “pause” time already billed unless I agree it with you in writing.
Ending the work
Either of us can end career coaching by giving notice. I’ll confirm the notice period with you in writing so we’re both working from the same timeline.
If we end the arrangement, you’ll still owe any invoices already issued, and you can use any prepaid sessions that remain, subject to the pack or membership rules shown on your invoice. I may also end the work immediately if your conduct makes sessions unsafe, threatening, or repeatedly disrespectful, or if I believe continuing would not be responsible. If that happens, I’ll refund any prepaid sessions that I have not delivered, minus any late-cancellation or no-show amounts that already apply.
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