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Channels
Channels bring multiple participants into a single thread. A project discussion, a team standup, or a client-facing update thread can all happen in one named conversation with everyone involved.
Creating and naming channels
A channel starts by selecting two or more participants from your workspace. The conversation can be given a name, like "Website Redesign Discussion" or "Q1 Marketing Review", which makes finding the conversation easier when scrolling through the inbox. Unnamed channels display participant names instead.
Managing participants
Participants can be added or removed at any time after the channel is created. New participants see the full conversation history from the point they're added, so catching up doesn't require a separate summary. When someone is removed, the conversation disappears from their inbox, but their previous messages remain visible to the remaining participants.
Features in channels
Channels support the same features as direct messages: rich text formatting, file attachments, emoji reactions, and read receipts. Read receipts in channels show which participants have seen each message, so it's clear who's up to speed and who hasn't read the latest update.
Files shared in a channel are accessible to all current participants and stored in the conversation's history. Channels can be linked to projects, which means project-related discussions stay discoverable from both the inbox and the project's conversations tab.
