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How to cancel a subscription

Cancelling a subscription stops all future invoices from being generated. This action can't be undone. Once cancelled, the subscription can't be reactivated.

Steps

1. Go to Financials → Subscriptions.
2. Open the active subscription.
3. Click Actions → Cancel subscription.
4. Confirm the cancellation.

Note: Only active subscriptions can be cancelled. You need edit permission, or you need to be the subscription owner.

If you want to temporarily stop a subscription instead of cancelling it permanently, see How to pause a subscription.

See also: Invoice subscriptions - recurring invoicing